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Excellent 8.3
Based on 4420 reviews

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Excellent



based on 4420 reviews
  • Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for money 7.7
  • Food/Dining 8.0

Krishnai P. from United States
Solo travelers
Stayed 3 nights in March 2013
Front desk operations is very slow
Breakfast, room service and housekeeping
Reviewed March 30, 2013

Cheryl G. from Malaysia
Business travelers
Stayed one night in March 2013
Excellent location, easy access to town
Short cab ride from the airport to hotel, 5 steps away from several malls yet still managing to remain quiet at night.
Although the hotel is being slowly upgraded in phases, the standard rooms are still very old and worn. Location is a little awkward despite its close proximity to the malls and cabs are not too willing to turn into the very busy hotel foyer. There's an excellent pastry counter beside the main reception area selling delicious home-made jams and squid ink fettuccine. In-house Japanese restaurant offers high quality fare and at reasonable prices for what you get.
Reviewed March 29, 2013

Virasack N. from United States
Couples
Stayed 2 nights in March 2013
luxury convenience indeed
luxury service location
Reviewed March 29, 2013

Emily L. from China
Couples
Stayed 2 nights in March 2013
Nice hotel with good location n good service
Great location for shopping and sight seeing
We liked the hotel because of the location and the service, ppl are very helpful n we liked the thai channel.
Reviewed March 28, 2013

Randy B. from Philippines
Business travelers
Stayed 2 nights in March 2013
Great experience of Thai hospitality
location, excellent breakfast and courteous staff
I am looking forward to staying again at Dusit Thani because it never failed me to experience home ambiance while am way from home.
Reviewed March 28, 2013

Angelina T. from Indonesia
Business travelers
Stayed 3 nights in March 2013
it's just okay, nothing special
close to airport, internet acces, cute guard dog
Reviewed March 27, 2013

Curtis P. from United States
Solo travelers
Stayed 2 nights in March 2013
Convenient location for shopping.
shopping, quite sleeping environmental, food choices.
Pleasant and the third repeat stay there, which speaks for itself.
Reviewed March 27, 2013

James M. from Guam
Couples
Stayed 6 nights in March 2013
Surprising and excellent!
Food in the Buffet Service area. Fantastic and very personal services. Entire staff clearly trained in customer service.
As one who lived in there for 12 years, high quality and very good personal customer services are expected in the Philippines in general. Less expected is a uniform, consistent level of service expected in 5 star hotel, but rarely delivered. These services at the Dusit reached these levels and more. Cannot overstate how much I appreciated the wonderful treatment received. The food in the Buffet, for all meals met or exceeded the best found in Las Vegas. Great hotel, highly recommended!
Reviewed March 26, 2013

Kalani R. from Sri Lanka
Business travelers
Stayed 2 nights in March 2013
The hotel was ideal for my short stay
Location, Business hotel and oblidging Staff
Reviewed March 25, 2013

Hong C. from Brunei Darussalam
Groups
Stayed 3 nights in February 2013
Charming, excellently located hotel
location, security and the breakfast!
You cannot get any more central than the Dusit in Manila. Its right in the heart of the shopping district and security there is top notch as is the norm in all shopping malls in the vicinity. The hotel exudes a magnificence when you enter but you slowly get taken in by the truth when you set foot into the rooms. They are aged and underlit at night (stayed in a Club room), the toilet was small and probably has seen better days. Club rooms come with lounge access which doubles as the business centre. The spread available was meagre but i probably had higher expectations from previous descriptions. Wireless internet is available and fast. The breakfast was not bad too. Tried the spa and that was exquisite. Laundry service is good but requires chasing. Staff on the whole are very friendly. If you're coming on a short shopping break then do consider the Dusit for its convenience. if you are after a modern room you are best looking around first.
Reviewed March 22, 2013