arrow-up-icon Get points on your miles program!
Back to hotel info

Excellent 8.3
Based on 4345 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 4345 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Staff Performance 8.3
  • Value for Money 7.7
  • Food/Dining 8.0

7.7 Joseph G.
United States
December 21, 2015
Moderate
Location is very accessible to everywhere interms of convenience going to the mall or to the freeway. However their are some concern that this hotel would be better if the rooms are more refine.
My stay is quite ok, but my expectation wasn't meet by the price I paid.

10 Patrick O.
United States
December 20, 2015
Traveling Through
Upgraded rooms, dining, great staff
I have stayed at this hotel before and I thought the rooms had been worn down over the years. This time I was upgraded to their newly refurbished rooms and it was like night and day! The new refurbished rooms were excellent and it has re-earned the 5 star status in my book. With the location being so close to Greenbelt and SM Ayala, I will absolutely stay here again. The breakfast in the morning is excellent. I also like the hotel lobby live music as it gives it that extra touch of class. I highly recommend the Dusit Thani

7 Andrew M.
Philippines
December 19, 2015
Missed the Mark
Location
Stayed overnight. First room was on the 10th floor. It smelled like paint mixed with air freshener. I was later told that some rooms were being renovated, hence the smell. It could have saved us a lot of grief and me, a migraine, if they had just avoided the rooms that had the smell altogether. They moved me to the 15th floor after I complained. Thank God I did. The second room's AC was a bit wonky. It barely cooled the room down. But since it was too late into the night and I was checking out in a few hours, I just decided to tough it out. I doubt I'll come back to this hotel anytime soon. That's too bad since the staff were fairly good - except for checkout, which was a bit slow. Stood at an empty reception for a few minutes waiting for someone, anyone. Oh well.

10 Manny M.
Philippines
December 18, 2015
Dusit Thani - I can live here!
Value, service and food
Fantastic! We have extra on everything courtesy of the hotel because we commemorate our first check in to the hotel 25 years ago.

6.3 Victor V.
Philippines
December 17, 2015
Needs renovation
It's walking distance to the commercial areas
Ordinary

8.7 Eric G.
Singapore
December 17, 2015
Never fail
Good staff attitude, luxury room, good location
I wil stay here every year when I'm in Manila. Never failed me once. Room and service and all are always extra detailed.

8.3 Malco B.
United States
December 16, 2015
Comfortable stay with good value for money
Location, Comfort, Price
Staying at the Dusit Thani Manila Hotel was enjoyable as expected. Check-in was a breeze and the hotel was very accommodating. Location is top-notch and is much more affordable compared to the other hotels within the same vicinity. Though the hotel might be a bit dated, they are still able to offer very good amenities and service.

9 Kee O.
Singapore
December 14, 2015
My Pleasant Stay
Friendly staff

9.3 Todd B.
Canada
December 12, 2015
Beautiful newly decorated rooms.
Clean, fashionable, great service
Love the new room design! Queen bed was a little firm for my liking however

8.3 JOSELITO L.
United States
December 11, 2015
Perfect location
Staff, k