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Excellent 8.3
Based on 4373 reviews

Recent customer comments

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Excellent



based on 4373 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 8.0

Steve A.
Australia
May 01, 2016
A good location but in need of an upgrade
I upgraded to a Junior Suite but was quite a dated room with an old bathroom - hence the low price. FnB is quite expensive. The Club Lounge had very poor choice of food. Service overall was average, Location is good though.

Naoyuki Y.
Philippines
May 01, 2016
Love everything.
Would like to commend all the staffs. Especially Jayson Puyod the supervisor and his staff. Excellent service.. :)

Christine M.
Saudi Arabia
April 29, 2016
It was disappointing
When Agoda says upgrade to the club I thought the place is grand. It was not..the place was old and nothing special. When my niece came for a visit they ask her ID to be left in the entrance. No toilet tissues after cleaning. Breakfast was limited and fruits and veggies too..

Kamarul R.
Singapore
April 29, 2016
Very Good Front Office staff
I would like to comment Mr Kevin who is a member of the front desk for his good work during my check-in twice on 20th and 22nd April 2016.

Carmelo D.
Australia
April 29, 2016
Happy with my stay
Enjoyed my stay as in my previous ones. Didn't need to think twice deciding. Location and facilities such as The Pantry and the Pool area were a big plus for me. Security is really good in the hotel as well.

xavier V.
Belgium
April 28, 2016
Executive suite upgrade failed
I know thy are upgrading the rooms but I don't think its a good idea to let people buy for a cheap rate and have to deal with a room that has issues.

Renato O.
Philippines
April 27, 2016
Hidden charges
I thought I would pay only through agoda, then when I got checked-in with the hotel the staff who assist us deducted another amount from us

Leo P.
United States
April 27, 2016
It was great before. Its even better today.
I've stayed in this hotel since the 1990's and recently went back for a 1 night stay in transit to the US. The hotel has been updated and its even better than it was. I always remembered that they had a great breakfast buffet and I checked out their updated dining area and its even better. Will stay again if needed.

Byron H.
Singapore
April 26, 2016
room getting old
the hotel room / carpet got some smell

Daniel B.
United States
April 25, 2016
Thai and Indian was really good
always our top choice