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Excellent 8.3
Based on 4352 reviews

Recent customer comments

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based on 4352 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.1
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 8.0

10 David S.
United States
April 19, 2016
Got to see Manny Pacquiao in lobby, in between his news conferences and right before his welcome home parade!!

10 Allen S.
United States
April 18, 2016
Excellent hotel, staff.
Excellent location, staff friendly.

8 Ronnie C.
April 18, 2016
Thumb Up
good location. Will come back again

7.2 Maroof K.
United Kingdom
April 17, 2016
Vice President
Can be better

8.4 charmaine D.
United States
April 17, 2016
dusit trip
rooms have old interior

3.2 METIN A.
April 16, 2016
rubish hotel
only 2 stars hotel dusit thani.. never go again..

April 14, 2016
Enjoy our stay! Good food restaurant pantry.
Hotel in bit old but staff are courteous

9.2 Elsie S.
United Kingdom
April 13, 2016
All the staff are friendly and very accommodating.

7.2 gary R.
United States
April 13, 2016
Lobby 5 Star / Rooms 2 Star
I will start by saying I have been a business and leisure customer. For 9 years now. I Sam completely disappointed with the way the lobby was the priority during this upgrade. With absolutely no attention paid to the rooms. RM 1205 : 4 of 14 outlets worked. 1 of 2 Lamps at bedside broken Headboard lighting not working Windows not cleaned RM 1260 Grand Room: Overstatement Outlets same Windows same Access to the club room (DENIED) was told to pay an xtra 2,000 peso per night. Walls and floors were dirty Yvette, Duty Mgr. Incompetent and underqualified. Did not follow up with anything mentioned above. Will not be coming back. Group email being sent to my colleagues in regards to the above.

8 Kareen C.
April 11, 2016
Thank you for a great stay
The buffet breakfast spread was just amazing, there was a self serve taho station, yum! Location was great and staff were very friendly and helpful.