arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Excellent



based on 681 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.7
  • Location 8.6
  • Room Comfort/Standard 8.8
  • Service 8.7
  • Value for Money 7.8
  • Food/Dining 8.4

Noorin A.
Singapore
July 27, 2015
Manilla's six star staff
Staff, Staff & Staff
My 3 night stay, from 23 - 26 July 2015, was excellent. I had an evening event to organise on 25/7. Support given before and on event day was fantastic - prompt, attentive and professional. Banquet staff Peter and Executive Lounge Jinnah were the outstanding star performers. They anticipated, remembered and got all requirements in order. The other staff at Executive Lounge were providing v good service in their quiet ways. I loved everything about Edsa Shang. Wish I had spent more time to enjoy the other facilities as well. I will definitely come again.

Ha N.
Vietnam
July 22, 2015
Good hotel
Nice, clean and friendly
good time there

ulpiano I.
Philippines
July 16, 2015
worth it
elegant, clean, affordable
Great. Enjoyed the stay.

Wing C.
Hong Kong
July 06, 2015
Average
Location is good which is convenient. Bell boy and receptionists are good. Facility ok.
In average but good at lobby lounge and room service are below standard.

Mariza S.
Philippines
July 02, 2015
nice and cozy
The staff were friendly. I like the breakfast buffet in Heat restaurant. Mostly the strong and fast internet connection.
We had a great time staying at this hotel. I enjoyed the sumptuous breakfast at Heat restaurant. The location of the hotel is accessible. Mostly, i never had any problem of the internet connection, it was strong and fast. I highly recommend this hotel to anyone who hasn't been there yet so they can experience the leisure that they are serving to their guests. Keep up the good work!

Pedro A.
Philippines
June 23, 2015
Fabuloso!
Food, room and staff
excellent

Shannon K.
Philippines
June 22, 2015
Would've been a good staycation except..
the Room, the lobby and the food
would have been good except for 2 things - did not allow early check-in and instead wanted to charge us for this, another thing is they are very strict with their pool when we just wanted young kids to be accompanied by us. Clearly some of the swimmers were not guests of the hotel we were and we just exceeded 1 baby/kid and they would not allow that kid to swim. Kindly review your courtesy or courteousness.

Arvin C.
Philippines
June 16, 2015
Relaxing stay
Pool food room
It was very relaxing and had fun with the pool

Maria C.
Philippines
June 16, 2015
staycation in some ways
location only
just ok

Allen L.
Singapore
June 12, 2015
Great Service
Service, Quality of room and location