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Excellent 8.5
Based on 675 reviews

Recent customer comments

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Excellent



based on 675 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.6
  • Location 8.6
  • Room Comfort/Standard 8.8
  • Staff Performance 8.7
  • Value for Money 7.8
  • Food/Dining 8.4

10 Juvie P.
Canada
April 18, 2016
Excellent
I am pleased with the hotel facilities and service

8 Raymond L.
Philippines
April 16, 2016
z
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8.8 Angela R.
Philippines
April 11, 2016
Great stay, even if a hotel is older, still keeps up with modern hotels
Great stay, great staff, nice rooms and beds, delicious food, great service, everything looks nice and luxurious. only issue we had, is we misunderstood the free complimentary breakfast to be also free if you request for it to be delivered in room. Apparently we paid for the whole breakfast, felt that the free breakfast was wasted.

10 Sophie J.
United Kingdom
April 04, 2016
Amazing!
Absolutely loved our stay here. Staff are so friendly and helpful - nothing is too much trouble. Room was spacious and clean. Would definitely recommend!

2 Victor S.
United States
April 03, 2016
Their ability to take your money for no reason is unmatched
See above

8 Chiqui A.
Philippines
March 31, 2016
Great hotel
Great location
Great pool area, best for kids. Room service took long but food was good.

9 Rhoda E.
United States
March 27, 2016
The extra bed is a disgust
Pool, breakfast buffet , ambiance
I was disappointed with the extra bes that i paid for. It was just an attachmenr to the sofa

7.3 Carol B.
Philippines
March 27, 2016
A Memorable stay at the Shang
gym. pool. food.
It was comfortable and relaxing stay.

10 rene V.
United States
March 24, 2016
superb
edsa shang rila always provides you with superb hospitality. in my opinion is the best hotel in manila

9.6 Russell R.
United States
March 21, 2016
awesome
Great stay at Shangrila. Dinner and breakfast at Heat was amazing!