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Good 6.5
Based on 438 reviews

Recent customer comments

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based on 438 reviews
  • Hotel Condition/Cleanliness 6.2
  • Facilities 5.5
  • Location 8.0
  • Room Comfort/Standard 6.3
  • Service 6.4
  • Value for Money 6.6
  • Food/Dining 5.7

8.7 NOLAN P.
United States
July 08, 2015
OK for the money
The newly designed room basically has a new flat screen TV. The shower was poorly designed as I drains outside of the shower area. Otherwise, nice staff and convenient location.

6.3 Janice E.
July 05, 2015
Unfriendly Staff
Location, Clean Room, Good enough breakfast
Upon arrival, i was asking the reception about car parking, they were not willing enough to help us. Nobody else was checking in but they are still not willing to leave the reception desk to assist us. My brother and I had to carry our own luggages from the car's compartment to the trolley. I was thinking if I also have to push the trolley myself to our room. Again, the staff were not busy so there is no reason for them not to extend their assistance. The receptionists won't even engage in small talk. This is my worst check in experience ever. I felt that it was my responsibility to be friendly to their staff. Wifi signal is really poor. Valet parking means we have to get our own keys from the basement and drive it out of the parking. During breakfast, food is fine but there was an unclean plate on top of the clean plates. No tissues on the tables. Even small carinderias provide napkins to customers.

Sri Lanka
June 26, 2015
Location...Value for money
Location, Friendly , Value for money
Would stay there again

9.7 Noel P.
United States
June 13, 2015
very Clean
Good location. Affordable, clean
Very pleasant

June 08, 2015
Uncoordinated staff leads to dissatisfied clients
Generous breakfast buffet; Strategic location.
We booked 72hrs in advance and when we arrived at the reception, they denied us of reception. Front staff claimed they don't have our confirmation and they don't know what to do until the shift manager finally took action after 30min of figuring what to do. We waited 2hrs before we had our bed at 1am!!!

8.3 Thess M.
May 26, 2015
Comfort and Value for Money
The staff were courteous and friendly. It is comfortable and near the shopping mall.
I would definitely go back to the hotel. The ambiance is good and the staff were friendly.

7 kenneth C.
Saudi Arabia
May 16, 2015
Breakfast food
It was pleasant

5 Kheng L.
May 08, 2015
Good location but too noisy and aged
You need to be very tire to sleep in the room. The room is aged and atmosphere is spooky.

9.3 ireneo L.
United States
April 30, 2015
great for overnight stay.
cleanliness, friendly staff, nice location
we had a relaxing stay while waiting for our flight the next day.

6 Mark N.
April 22, 2015
Location to shops,taxi near, Wedding of family attended