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Very good 7.2
Based on 2388 reviews

Recent customer comments

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Very good

based on 2388 reviews
  • Cleanliness 7.3
  • Facilities 6.4
  • Location 8.0
  • Room Comfort/Standard 7.2
  • Service 7.0
  • Value for money 7.4
  • Food/Dining 6.1

November 19, 2010
Hotel staff NOT helpful
close to Mall, Casino and Nite club
F&B not free, even for standard bottle of mineral water !
We have booked through Agoda for a 6 nights stay in this hotel. This hotel is close to Mall and casino, for guys, there are plenty of night clubs. Hotel is a no-no for it's value ! Poor lighting, impolite reception staff, wrong room morning call at 4 am ! Never take their refreshment in the room thinking that you will replace it from the 7-11 store next to the hotel. The staff still charge you even after they have counted more bottles than they have placed initially. Take my experience for example, We took 2 bottles of mineral water immediately after check into our room thinking that it is compliment from the hotel, we were asked to pay when we checked out though we have replenished the drinks. According to the reception staff, the bellboy has witnessed us drinking the water when we check in at the 1st day ! We paid 100 peso to the hotel for 2 bottles of mineral water when you already purchased from the 7-11 store for 20 peso ! And to our surprise, the staff that received our money, pocket it !!!

Matt N.
November 18, 2010
Good location.
Helpful staff
No free wi fi ......Need to get rid of the beggars and pimps from out the front.
Helpful staff, rooms were good with a comfy bed and big enough. Nice and dark rooms with good but noisy air con.I will stay there again for sure. The only drama was the pimps,pro's and beggars outside the front door which was a turn off. They need a security guard to shoo them away like the 7/11 does next door.

Keiyo M.
November 14, 2010
service with a smile
All staffs are well-trained and those which I liked a lot.
There are so many homeless people around the hotel and near by.
The hotel is located in the middle of shopping area and close with lots of good places and bars. The major supermarket and department are close (only three or four blocks).

Ming-Lung H.
November 13, 2010
Relatively well maintained but getting old.
Security presence, clean, strong shower
Not the best of area, outside not very safe at night, hotel furniture etc are getting old
Reasonably priced hotel in Malate/Ermita area, close to Robinson's mall. The area is not the safest at night, but plenty of taxis to take you anywhere you need to. Just don't use the taxis parked outside and they don't like to use their meter. The hotel feels clean and relatively comfortable, good presence of security at any time of the day.

Luke P.
November 09, 2010
Basic requirements met, won't go back though
Top 2 floors are non smoking, clean bathroom, clean and comfortable bed.
Poor lighting, questionable room security, fixtures and finishing fell off ceiling and wall with the door.
A very discrete hotel with clean facilities. Plan your trip including transport on your own, the travel desk was less than helpful. In close proximity of decent restaurants.

South Korea
November 08, 2010
위치 괜찮음
주변이 더러움...시큐러티에 문제...돈 도난 주의
Overall satisfactory...many bars and restaurants near hotel and seems safe at night...Robinson helps variety of shopping,

Tom M.
November 08, 2010
Clean Rooms, Good Service, Central location
Clean and centrally located
The service was a little 'mechanical"
Rooms are clean, Shower water pressure is good. For an economy hotel, it is very very good value for money. The hotel is located really close (walking distance) to shopping malls, restaurants and entertainment, and a short taxi drive away from others. I would stay there again without any hesitation

November 05, 2010
good housekeeping staff
good housekeeping
This hotel is conveniently located in Malate, just a stone’s throw from Robinson’s Mall, which has many good food outlets and shops. The room was slightly old looking, and there was no coffee/tea making set. My husband’s pocket was, in fact, picked by a three man manoeuvre.

Benjamnin W.
United States
November 04, 2010
very basic but good location
across the street from the casino, good location for nightlife of Manila
alot of sleaze in the neighborhood, very noisy, rooms were okay but not nice.
I picked this place because i wanted to do some gambling at the casino, and its across the street. I would not stay at this hotel again, but its more because of the neighborhood than the hotel itself. There is a big nice mall around the corner and a block down, so, if you want to do some shopping, its worth the stay, but at night, the neighborhood is sleazy.

Gary J.
United Kingdom
November 03, 2010
4th (and probably last) visit...
Tired decor, towels need replacing, no shampoo.
Stayed here a few times, but disappointed this time by some of the hotel practices. This is the first time I've stayed as one of a couple. I think it's perfectly reasonable to be given 2 keys for the room - here though it's only possible after paying a deposit of 200 pesso! That's in addition to the 1,000 already deposited!! When did a room key become an optional facility? Completely inflexible receptionist. Funny then how you notice other things that aren't up to scratch - no shampoo, rough towels (and only one each).