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Recent customer comments

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Very good



based on 430 reviews
  • Hotel Condition/Cleanliness 7.6
  • Location 7.7
  • Room Comfort/Standard 7.7
  • Staff Performance 7.5
  • Value for Money 7.0
  • Food/Dining 7.0

7.3 Catalina A.
Philippines
May 09, 2014
Good value for money.
Location , the staff, quietness

10 Aaron E.
United States of America
April 17, 2014
The greatest hotel in the world to me!
The Staff, the room, and it's location
My stay at the hotel was the greatest I have ever had! The staff made me feel like my comfort was extremely important to them all. I could never express my love for all of the staff for everything thing they did to make my stay so wonderful! Only if the rest of the world hotels could measure up to G-Hotel staff standards of professionalism and customer service. Others don't even come close! I will definitely reccommend G-Hotel to anyone and I will be returning again to stay there.

7.7 Roy M.
United Kingdom
April 20, 2014
Suitable hotel after long flight
Clean, comfortable with good breakfast.
This was the first of two stays at this hotel on my trip. The room had a small balcony with a decent view over the bay and Roxas Blvd. the view from the breakfast room on the 7th floor was great while eating breakfast. The breakfast staff were very good and agreed to take pictures of me and the view! Only downside was a business man that held a Skype conference call while at breakfast, not what I needed 1st thing in the morning. Although I had a room on the 5th floor traffic was very noisy especially in the early morning. Overall though a good, clean hotel.

6 Fred S.
United States of America
October 16, 2014
Parties going on all night long
Room, doormen
Would have been better if staff had succeeded in calming the exceedingly noisy multiple parties going on all hours of the night making sleep impossible

5.7 Rodolfo J.
Philippines
March 26, 2014
An average hotel
location
It was an ok hotel except it takes 30 mins for the room to be prepared and it was already 4pm.

7.3 Vincent N.
Philippines
March 26, 2014
The stay was good but not exceptional
accessible, cool airconditioner, large room
Good. The room service food was good and the portions were big. The bath towels were old and worn out and you could hear the traffic from the street below and the chatter from the adjacent room. The floor tiles of the hallway and the laminated floors of the room did not make a good impression on me.

8 Fred S.
United States of America
March 21, 2014
wonderful little boutique hotel
location, service, rate
pleasant as ever. been staying here on and off starting six years ago and were never disappointed

5.3 gerry D.
United States of America
March 16, 2014
first this is not a four star hotel.
friendly staff, ociean view, clean room
I was dissapointed with this hotel.in my openion this not a four star hotel! the room was large and clean but needs updateing. bathroom was very bad. tile floor need repacement. bathtub old and trim worn and looks bad. low water pressure and not enough hot water. the bed was hard and after night sleep my back was hurting. the one good thing about this hotel is the friendly staff.

8.7 Roland W.
Zimbabwe
March 18, 2014
No hassel, comfortable stay.
The modern design. Friendly, helpful staff. The location right on Manila bay.
My partner and I had a pleasant stay. The delux room was spacious and modern with a fair view of the bay from the side of the hotel. So was not too close to the Roxas Boulevard. Noise was not an issue from the road, as for one you have the doors closed for the air con. The connection to the internet was good and was one of the best in my travels around the Philippines. The staff would always greet you with a smile and helpful. Easy to get about from the hotel via taxi. Taxis were really cheep not costing more than P150 (US$3) to get around the Malate area. The Mal of Asia, Robinsons Mal and the Manila aquarium were all close to the hotel. Manila China town is well worth the visit, again not too far... picked up some good bargins with some good negotiating. Breakfasts were not to bad and catered for the westner. I would stay again, if I were in the Malate area.

4.3 HUNG D.
Vietnam
November 14, 2014
Not clean
facility is old. not clean