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Very good 7.7
Based on 2322 reviews

Recent customer comments

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Very good

based on 2322 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.7
  • Location 8.6
  • Room Comfort/Standard 7.5
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 6.8

Geraldine T.
United States
November 20, 2014
It's okay
Location very close to shops and eateries.
It's so so. Staff are a little aloof. Sink and bath tub kept clogging. Beds and sheets are clean and comfortable.

ying L.
November 20, 2014
overall good but hotel transport is expensive
value for money, good service, good location
My only complains would be having to pay for wifi and the extremely expensive airport transfer. By metred taxi even to and fro would cost you only around 600 to 700 peso. But the airport transfer charged by the hotel is 1500 peso which is double the average fare and the car for the airport transfer wasn't very clean too.

Michael L.
United States
November 17, 2014
Location, location, location
Location, access, and staff friendliness
My fourth time staying at this hotel. Hotel has never disappointed. Plenty of restaurants, easy access to Ortigas, Makati, and Quezon City areas. Highly recommend to those requiring public transportation to get around.

Diana F.
November 17, 2014
over priced
We booked for a deluxe room,i was expecting that my room will be nice and relaxing because of the price that we pay but unfortunately when we entered the room,the room is too old and the walls are not that clean,the whole interior of the room is old..some furnitures are old already and broken..the hallway has no aircon..we also need to pay for the wifi.

Julii L.
November 13, 2014
Short stay
Comfy beddings, amenities, and location
It was pleasant. However, there was no free wi-fi.

zita L.
November 13, 2014
We just stayed for less than 24 hrs. Location was
Greatt location. Good staff. Regular room
Not bad and was comfortable

Romulo C.
United States
November 12, 2014
Very dissappointed
Nice size room , fast elevator, decent lobby.
The hotel was recommended to me and am very disappointed. The location is very inconvenient to everything. You need to take a taxi to the nearest shopping mall and the traffic was terrible. The hotel does not provide wifi, the charge you like $13./per day. The cable tv does not work. The worst was the air condition, the sound was so loud and keeps me awake the whole night. Leaving the hotel to the airport it took 15 minutes to get a cab. No nearby tourist attraction, except the flea market.

kanya K.
November 11, 2014
Good location
Near shopping centre
I always stayed here because it's just across shopping place

November 11, 2014
Weekend stay
Accessibility, cleanliness, budget price with agoda
Room was ready at 3pm, and the room given was not the room I booked (executive suite). Standard room with 1bed was given to me. I complained and the female staff said that's the only room available and if I don't like it I can transfer to Makati palace in makati instead. Tired and disappointed I did not accept it and told them that this happened to me twice. On my 4th or 5th stay, the first time they put me in a smaller room, I did not complain but this time I felt I was short changed. It was unacceptable and so they offered me a bigger room but still not the room I booked but I accepted it. I was hoping they would apologize for not giving the room I booked for as courtesy. Aside from offering me to transfer to Makati, they also offered coupon or refund. I waited until they realized what to do. Had I wanted to stay in Mkti, I could have booked myself there instead. Poor thinking and poor customer service!

Laurene S.
United States
November 11, 2014
Great location!
Location to shopping area, safe, spa services
Great location to stay at when shopping at Greenhills. Also, the spa provided excellent services. The hotel staff on the front desk and resturant were very nice and accomodating.