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Very good 7.7
Based on 2336 reviews

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Very good



based on 2336 reviews
  • Cleanliness 7.7
  • Facilities 6.7
  • Location 8.6
  • Room Comfort/Standard 7.5
  • Service 7.6
  • Value for money 7.7
  • Food/Dining 6.8

JULIO Q. from United States
Families with older children
Stayed one night in August 2016
No consideration
Tried to cancel due to emergency but the hotel did not give any consideration at all.
Reviewed August 04, 2016

Claudio A. from Philippines
Couples
Stayed one night in August 2016
Nice and Friendly
Staff exercises their good customer service which takes the futher to lead among hotels we stayed.
Reviewed August 04, 2016

Ida V. from United States
Business travelers
Stayed 22 nights in June 2016
Myself and 2 sisters
I stayed here, solo, in 2014 and everything was good. My 2016 booking with my sisters did not go well, and I was embarrassed by their valid complaints. I would stay here again due to the excellent location, and the provision of a smoking room and free parking slot. At the present time, I would recommend it to family/friends only with caveats: e.g., electrical system in closet is exposed, wires dangling from hole in ceiling, provision of bathroom amenities is not consistent, newspaper not provided daily as advertised, Cafe Elan always late in opening and seldom has a.m. or p.m. snacks (only drinks) to serve our guests, internet connection not always available, extremely poor coordination for airport transfers. I thank Deanne Francisco for solving most problems.
Reviewed July 21, 2016

Rolita Q. from Philippines
Families with older children
Stayed one night in July 2016
Comfortable stay
Room is big and clean
Reviewed July 20, 2016

Leah D. from United States
Families with young children
Stayed one night in July 2016
Steps away from Greenhills mall!
Very helpful security guard and staff at door. Room was spacious. Shopping was so convenient. Also an easy taxi ride to mega mall.
Reviewed July 16, 2016

Reynaldo L. from Philippines
Groups
Stayed one night in July 2016
Great Stay
Thank you for a great stay. We enjoy much!
Reviewed July 08, 2016

Beverly D. from Philippines
Solo travelers
Stayed one night in July 2016
Satisfactory
Staff at the reception should be more approachable. Food is ok.
Reviewed July 07, 2016

Michael C. from Philippines
Business travelers
Stayed 3 nights in June 2016
Good stay.
Buffet breakfast was good but I've seen better.
Reviewed July 06, 2016

Claudio A. from Philippines
Couples
Stayed 2 nights in July 2016
Comfortably Clean
The high turnover of hotel staff greatly affects the overall performance as there is no longer commitment of what was requested
Reviewed July 06, 2016

Faris G. from Yemen
Couples
Stayed one night in July 2016
Great place
I like the place of the hotel, just few steps away from many things that you would like to have
Reviewed July 04, 2016