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Verified traveler reviews

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Very good



based on 6824 reviews
  • Cleanliness 7.4
  • Facilities 7.1
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for money 7.2
  • Food/Dining 7.0

IRENE G. from Philippines
Couples
Stayed 3 nights in April 2016
good
doesn't refill bathroom supplies daily
Reviewed April 13, 2016

YEWHOONG L. from Singapore
Couples
Stayed one night in April 2016
Hppay with the stay.
good service.
Reviewed April 12, 2016

Melissa M. from Philippines
Business travelers
Stayed 3 nights in April 2016
Renovated Heritage
I am glad that Heritage Hotel has been renovated in and out. The room where I stayed in is already sound proof. The bathroom tiles are new However, had a hard time locking the old toilet door, hair dryer is also old and non-functional. I stayed in the hotel for 3 nights but I have to call the housekeeping to replenish the toiletries. In other hotel, they replenish the toiletries everyday. Because of some renovations, the hotel increased their room rate. But, I still prefer to stay in Heritage during our Annual Convention.
Reviewed April 12, 2016

Bertito J. from United States
Couples
Stayed 3 nights in April 2016
Hotel Accomodation
The hotel needs renovation with their rooms. The smell of the old carpet and bathroom plumbing are issues. The food is over priced compared to other hotels but all in all service is good.
Reviewed April 09, 2016

thomas B. from Canada
Couples
Stayed one night in April 2016
Disapointing
Stayed there at least ten times I was there two weeks ago they charged me more this time and breakfeast was not included when I talked to staff nothing they could do 84 dollars Canadian for breakfeast then went to airport paid 800 for van driver charged us 400 more to drop us off at terminal I will never ever stay there again
Reviewed April 08, 2016

Oliver A. from Philippines
Families with older children
Stayed one night in March 2016
Nice Location
Value for money
Reviewed April 06, 2016

Oliver A. from Philippines
Families with older children
Stayed one night in March 2016
Great Location
Staff are friendly and great location
Reviewed April 06, 2016

augusto A. from Philippines
Families with young children
Stayed one night in March 2016
nice place to stay with the family
I love to eat a GOOD morning buffet breakfast, the best!
Reviewed April 06, 2016

Gerly P. from United States
Couples
Stayed one night in March 2016
Feedback staying at heritage hotel
Nothing else
Reviewed April 05, 2016

JAE A. from South Korea
Business travelers
Stayed one night in March 2016
Always fairly good and value of money.
I usually stay at Heritage when I visit to Manila shortly. There room is spacious and room amenities also not bad with essential components. Breakfast is good enough for light dining in the morning. Kind staffs and good facilities even it looks old. Sometime there is bad smell of smoking and smell from old facilities. Good location and easy to access from airport. Not bad and recommendable.
Reviewed April 05, 2016