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Verified traveler reviews

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Very good

based on 6823 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.1
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0
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Jerick B.
New Zealand
May 08, 2014
location, price, staff
great thank you

jeremy F.
United Kingdom
May 07, 2014
not quite the standard we anticipated
the hotel was clean. close for the airport. close to the mall of asia
we were put off by the taxi driver who advised us that the area surrounding the hotel was not very safe at night. The staff were pleasant enough but the breakfast buffet was very poor compared to other hotels we stayed in.

cindy B.
May 06, 2014
We enjoyed our very short stay.
Buffet breakfast was awesome! Room with bathtub. Spacious room.
With additional charge for outside calls. We did not experience the pool.

Henry P.
May 05, 2014
Terrible! Bathroom condition & wifi is very bad.
Close to airport.Aircond is good.
Disappointed! Shower not working properly, condition of the bath is poor. towel dryer is falling apart. Wifi is bad, i have paid extra for wifi but I didnt get to use it. Mini bar is locked, can't access it. I will not come back.

Hanna T.
May 05, 2014
Surprisingly luxuriously
Luxury, comfort, high speed internet
A luxurious and pleasant stay.

Peter K.
United Kingdom
May 05, 2014
Very good value hotel between the airport and the
Location, value
Stay was excellent. recommend that you ask for rooms not on the street-side as there can be some traffic noise.

Katarzyna B.
May 05, 2014
My travelling partner & I where treated very well.
Staff helpfullness, kindness and professionalism.
Great! Recommended.

May 05, 2014
it is worth the value of money.
location, service, and staff
convenient and satisfactory. i do appreciate the staff professionalism.

Zhenjian L.
May 05, 2014
good location and good service
It is a very nice stay.

Wayne T.
May 05, 2014
Upscale Hotel with all the Comfots
Staff, Comfortable Rooms, Included Breakfast
We stayed at the Heritage Hotel in Manila at 3 different times during our stay in the Philippines (April-May 2014). Staff were pleasant and accommodating. Rooms were comfortable, but traffic was often noticeable in the room. Nicely stocked minibar in room - but very expensive. One small tin of Mango juice cost me $6.50 US. Many different room rate plans on Internet - some with breakfast and internet included. Some without. Do your diligence. Shop and compare. Overall, a good experience. When we return to the Philippines, we will most likely stay at the Heritage Hotel again.