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Very good

based on 6826 reviews
  • Cleanliness 7.4
  • Facilities 7.1
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for money 7.2
  • Food/Dining 7.0

marietta B.
United States
July 31, 2013
Comfortable but some street noise can be heard
Close to airport, shopping, excellent service
Pleasant & comfortable. Staff were all English speaking & prompt & courteous. The room was clean, though I did smell a trace of cigarette.

South Korea
July 31, 2013
Good location aroun Mall of Asia
Location, Restaurant, transportation
Our family stayed at there 1 day but we were pleasured our time. We usually move to MOA which is nice place for shopping and friendly place for us. Also we can move other local place like magapagal sea side market and Manila Bay. It has nice location to access to nice place.

Ma. T.
July 31, 2013
convenience at your fingertips
close to MOA, very accessible to tourism sites in Roxas Blvd, competitive price
We decided to stay at Heritage Hotel because we will be joining Milo Marathon. We enjoyed our stay there because its so accessbile to one of the biggest mall in Asia- MOA where we watched IMAX PACIFIC RIM. Internet access is good which is a requirement for our kids having their ipads and laptops with them. They enjoyed the wide range of menu for breakfast, as well. Swimming pool is also safe for children.

Elizabeth S.
July 31, 2013
Good hotel
Good,nice and great role into one and it was so good very well forme i can relax trully
Good,awesome i just like the hotel and i keep on coming back cause o can relax trully

Mickael D.
July 30, 2013
Good hotell near everything
Near shopping area and airports and good comfort
The stay was good. The gym and recreation area was used with satisfaction. The restuarant was good and the food, a little expensive only. The only thing was that last day the water stopped working due to brooken pipes. But they give us information all the time after we had informed the hotell regarding the problem.

Anna G.
July 30, 2013
Expensive and just okay
Buffet breakfast, close to the airport and shopping malls
Our stay was okay. We love the buffet breakfast. The hotel is close to the shopping malls and the airport

Jan D.
July 30, 2013
Great value and great location
Value for money, location and pool
Good hotel in a great location. Friendly and attentive staff. Swimming pool looked goood, however was closed for cleaning which was a bummer!

Fiona B.
July 30, 2013
Better the second time because we were wiser
We knew it, close to airport
In one word, ordinary. Bathrooms could be cleaner. Bathroom in need of refurbishment. Make sure you clarify what you are paying for because we were caught out. Breakfast is OUTRAGEOUSLY expensive

Bradley M.
United States
July 29, 2013
Wonderful experience. My wife and I felt valued.
Location, customer service, comfortable
My wife and I had a great stay. The staff was friendly and customer service oriented. They helped us with the shuttle to the mall nearby and arranged a taxi for us to the airport, ensuring that the driver would not charge us extra fees. The room was spacious and comfortable and we would definitely book with this hotel if we come back to Manila.

Jeffrey S.
July 29, 2013
Not really a good hotel
Close to the airport, large swimming pool and near to the sm mall of asia
First of all, when i was walking in a hallway going towards to my room, it smells cigarette everywhere. Which was i told them that i don't smoke. Second, the bathtub was broken, the shower was also broken which is the water was very slow. Third, when i entered inside my room, there was a another door, but believe it or not, they used it as a wall which is a another room who is going to stay in a hotel. Basically, if someone is staying in that room, and if they make a noise, it's very disturbing. Overall, the hotel needs a renovate and it doesn't look like a 5 star hotel.