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Very good 7.5
Based on 6799 reviews

Recent customer comments

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Very good



based on 6799 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.0
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0

ROGELIO C.
Singapore
October 26, 2015
Revisited:Heritage hotel
- Location, Competitive price and Excellent staff.
My first visit to Heritage was when my (wife to be) had check in with her friends for our wedding 21 years ago!. I was impressed by the elegant looks of their room and its lobby. Presently, we are now living overseas and has to celebrate our 21st year anniversary reminiscing the past hence staying anew to Heritage is definitely included in our itinerary. Friendly staff, nice room and the luxurious lobby are a plus factor for taking picture to show off to your foreign colleagues to recommend them to stay at Heritage. We surely comeback bringing our 3 teenage kids....next year.

Peter P.
Australia
October 26, 2015
GOOD PLACE TO STAY FOR A SHORT PERIOD
FOOD, LOCATION, GOOD SIZE ROOM
I have stayed at this hotel on several occasions over the past few years and can say that it is getting a little run down. Rooms are always a good size and food is good. Only problem is breakfast time when most of the dishes on offer are empty and the coffee pot is empty as well. Asked staff to fill the coffee but this took around 15 minutes. The food was the same as it has been for the last three stays. I would stay again but only because of its close proximity to the airport

Yusuf H.
Bahrain
October 26, 2015
Great time
Location. food, staf
we had a great time at this hotel

Frank A.
Australia
October 21, 2015
Good value for money
Helpful staff, good location, clean spacious rooms.
Like a well oiled machine, uneventful, as it should be.

peter T.
Singapore
October 20, 2015
A TASTE OF MANILA WITHOUT TRAFFIC
When you don't have too much time and you prefer to be near the airport and you would like to shop and eat and shop and eat some more...
The rooms are well appointed and thoughtfully designed to make working and relaxing a dimmer light switch away. Service is good and very responsive like the free wifi. The breakfast is substantial & sumptuous; and if it is complimentary, it is even more satisfying. With the mega malls about 5 minutes away and the airport less than 150 pesos in taxi fare to commute from, it is convenience and cost-effective. In fact, luxury at a price you can afford; we managed to get a fantastic room rate the day before arrival! My wife and I would highly recommend the Heritage for the short tripper. Go check it out and enjoy!

Williard R.
Philippines
October 18, 2015
decent room
location, near airport and mall
good

William S.
United Kingdom
October 18, 2015
Great staff
Staff, location and cleanliness
Had good stay at this hotel. Was second time ro stay there and we were recognised by staff

Ahmed S.
Saudi Arabia
October 17, 2015
Staff performance
Staf are very friendly amd helpful especially the bellboys!!!
Whenever I go home for vacation in the Philippines, Heritage Hotel has always been my first choice due to the proximity to the airport. I have to travel the next day to my hometown! Aside from that, I feel safe in this hotel. Staff are very helpful, but I feel that receptionists should be more attentive and friendly as they are the frontliners. I forgot my neck pillow the last time I checked in, when I inquire about it just this month, they have it safely keep. However, I had an issue with the cockroach crawling on the bed!!!! My first time experience in Heritage!!! I didn't report it though... I let it pass as I was so tired already! I will still come back to Heritage even with that experience!

Chua W.
Singapore
October 16, 2015
good
Near to airport, shopping mall n casinos
Good,

Teng C.
Malaysia
October 16, 2015
Nothing
Nothing
Nothing