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Very good 7.5
Based on 6798 reviews

Recent customer comments

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Very good



based on 6798 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.0
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0

FERNANDO A.
United States
October 15, 2015
My first stay with Heritage Hotel.
1. Near MOA. SLOW WI FI. Food are expensive and not TASTY TO REFLECT A 4 STAR HOTEL.
The toilet got problems and I have to call housekeeping to fix it. The access to swimming pool was 3rd deck. When we try to go to the third deck they were painting the stairs and there is a sign that paint is wet. We walked down anyway as the black book says access to pool is via 3rd deck. At the morning, all the rooms have newspaper but our room is missing the paper. Jollibee gave us a paper when I went to buy meals for the kids. I ate fried fish from the breakfast buffet and got stomach ache. Means the fish was not fresh. The check in desk failed to put the correct date on the meal ticket, I have to go back to the counter to have the meal ticket revalidated for that day. We stayed at room 864. Customer is Fernando W. Abuan. I am at FB.

Robert S.
United States
October 14, 2015
Fun Spot
Location, location, location
It was fine but you have to put up with several minor irritants: coffee pot didn't work, no hand towels or wash clothes unless you requested them, etc

CHARLIE B.
Philippines
October 12, 2015
good accomodation
good accomodation, food is ok and the environment

Tiar S.
Indonesia
October 10, 2015
good location
need to improve the gym, room should be renovated

MaryJane H.
Philippines
October 09, 2015
Clean friendly helpfull
Quite clean comfortable very friendly staff
Was great all staff so friendly, they speak English so well. Definitely coming back in the future ..

DAEWON L.
South Korea
October 08, 2015
Breakfast is some ...
location, kindness,

juvelyn K.
Philippines
October 07, 2015
as agood location .very close to all shopping mall
good for location and safe place i think!
for me its good . nice place and very close to go shopping malls. food ok . staff of lovby only have a wuestion for me .very slow .another costumerat the back very long time waitibg fir there served!

Ruben M.
United States
October 07, 2015
Hospitality
Service, attention, and security
Top of the line at when new, now it needs updates but continue looking like a 4 star hotel. People are polite, helpful, and very professional. Even offer free transportation to the Mall of Asia.

Torbjorn D.
Norway
October 06, 2015
Much noise from traffic close to the hotel
Near to the airport and Mall of Asia
It was ok but not more than ok

Ian M.
United Kingdom
October 04, 2015
Overnight stay for airport
Nearby for airport, comfortable room, friendly staff
The hotel is approx 15 mins from airport however it is more comfortable and better value for money than the closer Remington.