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Verified traveler reviews

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Very good

based on 6823 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.1
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0

YI T. from Taiwan
Business travelers
Stayed 2 nights in November 2015
hotel is okay
rate is reasonable
overall okay
Reviewed November 04, 2015

Rommel M. from Philippines
Families with young children
Stayed one night in November 2015
Low cost hotel with five star amenities
Location, low cost, complete amenities
We had a remarkable stay in this hotel even thought we were quite late for check in. The front staff were very efficient and kind including the bellboy. Breakfast was sumptous with many to choose from different international cuisine. I would diffinitely stay and recommend this hotel to my colleagues and friends.
Reviewed November 03, 2015

Kilby G. from United States
Stayed one night in October 2015
location room staff
Reviewed November 01, 2015

Donald B. from United States
Solo travelers
Stayed one night in September 2015
good water pressure
Reviewed November 01, 2015

Chris P. from Philippines
Stayed one night in October 2015
very nice and comfortable
polite and friendly staff. good location and clean
very nice
Reviewed October 30, 2015

Robert W. from United States
Stayed 4 nights in October 2015
I was very disappointed at the WiFi service. Even with a router placed in my room, speeds were terrible. The room was acceptable but you noticed a lot of wear and tear from poor up keep. The breakfast was totally disappointing. Selection - terrible. Under staffed and food took 10-15 minutes to be restocked. Overall i'd give the hotel a 3 star rating.
Reviewed October 29, 2015

xavier V. from Belgium
Stayed 2 nights in October 2015
Room ok/breakfast mediocre
Room was nice, breakfast was not replenished fast enough and it was a small buffet
Reviewed October 28, 2015

marie Q. from Philippines
Stayed 2 nights in October 2015
stay in this hotel
very good helpful staff
Reviewed October 27, 2015

Ken M. from United States
Stayed one night in October 2015
Another Great Night at the Heritage
Value for the room, including breakfast and happy hour all with a taste of VIP.
Normally it is good. But this stay however, the comforter and pillow were soiled with what appeared to be blood stains. Did not notice until the next morning.
Reviewed October 26, 2015

ROGELIO C. from Singapore
Stayed one night in October 2015
Revisited:Heritage hotel
- Location, Competitive price and Excellent staff.
My first visit to Heritage was when my (wife to be) had check in with her friends for our wedding 21 years ago!. I was impressed by the elegant looks of their room and its lobby. Presently, we are now living overseas and has to celebrate our 21st year anniversary reminiscing the past hence staying anew to Heritage is definitely included in our itinerary. Friendly staff, nice room and the luxurious lobby are a plus factor for taking picture to show off to your foreign colleagues to recommend them to stay at Heritage. We surely comeback bringing our 3 teenage year.
Reviewed October 26, 2015