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Recent customer comments

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Very good

based on 6799 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.0
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0

Evelyn S.
July 18, 2015
Hotel of choice in Manila
Location, Friendly staff, Excellent value for money
Heritage Hotel Manila is my #1 hotel of choice when staying in Manila and I thoroughly recommend it to anyone travelling to Manila. Excellent location - only 15mins from the airport, courteous and attentive staff, value for money, complimentary shuttle bus to and from Heritage Hotel to SM Mall of Asia (or a 2minute taxi ride away) and spacious clean rooms. Overall always an excellent stay!

South Korea
July 18, 2015
big room and bathroom

Perlas G.
July 17, 2015
Happy customer. Hotel deserved 4 Star.
Good location, value for money and close to airport and mall of Asia.
The hotel was good in general. Front desk staff, concierge were pleasant and food was excellent. The only issue we had was the internet was not good, and the bath tub plug was faulty.

Jinn C.
July 17, 2015
Nice But Old
Transport, shopping and big Rooms
The location was great and transportation was provided to the nearby malls and casino. However, the hotel needs a makeover as some rooms and furnitures are old.

Byron G.
July 16, 2015
Nice stay
loc, pool, & gym
Overall the stay waa good.

Mr R.
United Kingdom
July 12, 2015
Location, Dining, Value for money.

Michael P.
United States
July 11, 2015
Location, good parking, descent lobby
This hotel is much overated. First of all, it is old and in desperate need of a makeover. Bed sheet were not clean. They charge PHP300 for internet. Not a pleasant experience

Lau R.
Hong Kong
July 10, 2015
Short Stay in The Heritage
Room size, Accessibility and Cleanliness
The front desk staff and the concierge staffs are helpful as expected but the pool life guard or manager wasn't really too thrilled on having people on his pool.

Rodrigo M.
United Kingdom
July 10, 2015
Lovely stay
Comfort location staff

Peter C.
July 09, 2015
Good Stay
Good staff, friendly, nice breakfast
Have stayed a few times and always pleasant.