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Very good

based on 6822 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.1
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0

Sujit C.
June 02, 2015
Poor Internet and Old Rooms
It was ok... Bad Wifi.. Need to stand near the door to get signal... very old... requires renovation badly... old matresses and old floor mats... rusted shower... taps.... doesn't deserve to be rated as 5 star.

Alex A.
United Kingdom
June 02, 2015
Location, price, staff
The hotel is in a good location, price is good, as is the staff, however, the rooms are basic for being 4 star.

John A.
June 01, 2015
very nice hotel centrally located
clean room , strong wifi, centrally located
Heritage hotel is very nice that we love to stay every time we r in manila

United Kingdom
June 01, 2015
A night of fun at Heritage Hotel
Location. History. Staff
The best thing was we were checked in early, 10:00AM, instead of waiting for the usual checking time of 2PM. Gave 2 bed, instead of the one I booked of single King bed. Staff were great.

Angelika F.
May 31, 2015
Comfort. Staff. Location.
Comfort. Staff. Location.
Had a comfortable time while in this hotel. Room is tidy although a bit tired and needs some refurbishments. The location is close to the airport, mall of Asia, city of dreams and solaire hotels and casino if you want to wander around.

Angelika F.
May 31, 2015
Comfort. Accessibility. Convenience.
Comfort. Location. Staff.
Quite comfortable for an old hotel. Rooms are tidy although some needs a bit of refurbishment. Buffet selections are also fine.

Dolleth A.
May 31, 2015
lower than usual
location, night life and close to moa.
Upgrade to higher room was a disaster. Room was not prepared, no towels, safe locked and tv remote problem.

Carl S.
United States
May 29, 2015
Great location, but aging
Location, Staff
This is my favorite hotel when transiting in Manila, because of its proximity to the airport and Mall of Asia. Hotel could use updating, but everything is well-maintained, and the staff is always very courteous and helpful. Traffic in the area is horrible, but that's Manila!

Judith R.
May 28, 2015
Needed for upgrding, facilities, structures & food

Gemma I.
United Kingdom
May 27, 2015
Comfortable hotel for short stay
Clean, accessible, secure
We stayed here just one night before returning to the airport for a flight. The location isnt as close to the airport as we thought but still accessible easily by taxi (about 20 mins). Modern hotel and greeted by staff on arrival. Modern rooms and felt secure. Breakfast was ok, not exactly to our taste but plenty of choice.