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Very good 7.5
Based on 6760 reviews

Recent customer comments

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Very good



based on 6760 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.0
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0

7.3 Edison P.
Philippines
March 12, 2015
It was nice but WIFI for a fee?? Honestly!
Location Sauna pool
I always book this hotel because of its close proximity with the airport. Outside is a wide variety of fastfood chains to choose from. Sauna/spa for a 4star is very helpful. The room I was assigned to was a bit old but the bed and pillows are still Comfy so its okay. Pool is alright. Not too bad. They even granted me late check-out because of my flight time and it was for free. Very accomodating front desk guy. The only thing thay bothered me a lot is upon check-im wherein the front desk told me that i dont have a complementary wifi. Who the hell will survive without wifi especially that I am used to a first-world country with all the technology? And besides, upon booking, it did not say on that webside that wifi is to be paid separately so I assumed it was included, as most hotel grant it for free.. So later on she gave me a complementary pass for 4 hours. Its really annoying. I think the manager should look into this. One more thing, upon checkin, I noticed the front desk women were talking about some clients. Its very judgmental of them and very inappropriate as other guests like me would be hearing it. They should be more careful about it. Anyway, I will still stay at this hotel as its my hotel of choice upon arrival and prior to departure back to my destination

7 Maria M.
Philippines
March 11, 2015
staycation
value for money
Average

7.3 Salman A.
Qatar
March 11, 2015
It's a comfortable place .
Close to my business , got use to it & smiley staff
It was nice

7.7 Jolly J.
Philippines
March 11, 2015
Good location close to Baclaran Church and shoppin
Location
Good

8.7 Michael L.
Philippines
March 11, 2015
Great Location. Great room. Great service
1. Free shuttles back & forth to & from Mall of Asia, & the hotel casino Solaire 2. The quality of the room. 3. The service
I can't recommend this hotel enough. It's very conveniently located within a few minutes from the Mall of Asia, & the MRT & LRT. There is also a free shuttle service going to and from Mall of Asia, and the hotel/casino Solaire. The quality of the room was spectacular. The service was top-notch. It was the smoothest check-in/check-out process I've had to date, & their bellboys really go out of their way to help you. The building itself is probably older than the other hotels around. It really shows in the pool area, but I can't say enough great things about the room itself. The design was modern, as well as the accommodations in the room like a flat screen LED TV that was big enough to not seem small in a very big room. My only complaint would be that the water pressure in the shower was very low, and it was quite difficult to find the right water temperature. It ranges from scalding hot to cold.

3 Pinky M.
Philippines
March 10, 2015
They need to upgrade everything inside the room!
It was really bad, & I will never recommend this hotel to anyone!

7.7 Mendoza C.
Philippines
March 10, 2015
Heritage hotel-review
Location, airport transfer, security
i might not stayed that long in this hotel but i find it very accessible from and to the airport, and Mall of asia which make my stay here convenient.

7.7 Jhetrhyn C.
Philippines
March 10, 2015
Value for Money
good location, cheap price, excellent staff
very convenient as the place is near the shopping mall

8.3 Lilian P.
Philippines
March 10, 2015
Good location very accessible
location, comfort & food
restful

8 Reagan K.
Philippines
March 10, 2015
na
location, food, staff
good