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Recent customer comments

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All reviews (6736)

Business travelers (1540)

Couples (2175)

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Families with young children (560)

Families with older children (334)

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Very good
7.5
based on 6736 reviews
Hotel Condition/Cleanliness
7.4
Facilities
6.9
Location
8.1
Room Comfort/Standard
7.6
Staff Performance
7.5
Value for Money
7.2
Food/Dining
7.0

8.3 DODGE V.
Philippines
November 23, 2014
Unexpected Greatness!
Attractive lobby, great location, clean, hospitable and friendly staff, good value for money.
I had a low expectation but I was surprised and not expecting that it is actually a great hotel. Air conditioning needs better cooling, but I managed to sleep ok. I'll definitely go back & stay again

7.7 Manfred S.
Germany
January 03, 2015
Great Value for Money, excellent location
Great location - Huge rooms - Variety of facilities
The hotel is really very well located not far from the Mall of Asia. Excellent Access to public Transport, near to Shopping Areas, local markets and lots of local Food surrounded in the nearby streets. The rooms are huge, nice decorated, comfortable equipped and with great facilities and amenities. Staff a bit disorganised, not all very friendly. Overall very good value for Money.

8.7 BRIAN O.
United Kingdom
November 22, 2014
holiday
food , staff, cleaniness
very nice and comptable

7.7 RAMMEL C.
Philippines
November 21, 2014
Hotel with strategic location
Hotel location is very strategic to shopping & airport
Great location of the hotel is the plus factor in choosing a place to stay in Manila due to tremendous traffic situatuin. It is in the proximity of big shopping malls so with the airport.

10 Ron D.
United Kingdom
November 21, 2014
When i stay in Manila, always try book here.
STAFF, rooms and amenities
My stay was excellent, good location to Mall of Asia,great local bars, and my room was great value for money.

5.7 Ireneo S.
Philippines
November 18, 2014
HT
Price and Food somehow
the carpet in the rooom looks dirty, arrangment of mattress not good... staff not accomodating...

9 Stephen B.
United States of America
November 18, 2014
Comfortable
Great Security, very comfortable room, delicious breakfast
My stay was only one night, I wish it could have been longer. I would gladly stay here again

7.3 Francisco D.
Philippines
November 18, 2014
Value for Money Hotel
Free Shuttle to MOA, Near Airport, Affordable

8 Pilipinas A.
Philippines
November 23, 2014
Comfort at its best!
Accessible, rated, comfortable

8.3 MILTON T.
United States of America
November 20, 2014
Another nice stay at the heritage
Location, staff and free shuttle to Moa
this was my third stay at the Heritage and I enjoyed the experience everytime.