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Very good 7.5
Based on 6760 reviews

Recent customer comments

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Very good

based on 6760 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.0
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0

9.3 Cedric W.
United States
December 20, 2014
great hotel
Location, cleanliness, comfort
I had a good time. would recommend this hotel to all.

6 Elvie A.
December 20, 2014
Friendly staff but the hotel is old
Friendly and accommodating staff
An 'okay' hotel. The staff are friendly and accommodating but the hotel is old and needs some upgrading. Carpet are stained and old- smelling and I can smell the cigarette smoke in the hall way even if we chose a non-smoking room. Do not expect too much for the breakfast as the food is not that good either and there are not much choices. One night we had to wait for a parking slot as they reserved them all to their 'VIPs'.

9 Mark H.
December 19, 2014
Good value hotel
Great location with easy access to airport, public transport, shopping mall and the business district. Clean rooms although getting old. Staff very helpfull
Great will stay there again.

6 SOH C.
December 19, 2014
Comfort room, near to nearby restaurant and distribution center
I had been putting up in this hotel for many years. The reason was that at times you are able to bag a good deal. I like to stay here as mentioned in the "best three things about this hotel" above.

8 Michelle B.
December 15, 2014

7.7 Pierre G.
December 15, 2014
The Heritage,is a nice place to stay,the staff are very friendly,polite, and always ready to help,the breakfast was excellent,so much variety,WiFi was also very good,it's very close to the Mall of Asia, and they have a daily schedule shuttle service,however I feel that this hotel is only for short stay as it's located near a busy intersection.

9.7 Chai H.
December 15, 2014
very nice service and clean
nice staff ..

December 14, 2014
good airport hotel
close proximity to mall of asia complex and airport , good food, good price
the location and cost are the highlights for this hotel ... no parking area available so you will really have to ask for valet service at all times. Mall of Asia and the bay view areas are walking distances away from the hotel. the traffic can be pretty messy though so if you are planning to go to the airport make sure that you add more time to your travel plans ... an hour perhaps just to be sure that you'll make it to the terminal on time to catch your flight.

December 14, 2014
Good location and kind staff performance.
Good location near international airport, kind staff performance and great live experience.

7.3 Jeffrey G.
December 13, 2014
Overall satisfied
location cleanliness comfortable bed
I think for a 4 star hotel they could improve the efficiency of checking in and out. The staff were trying the best they could but if it gets busy, get some more people behind the desk. Also having to pay quite a lot for not so fast wifi leaves a bad impression .