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Very good 7.5
Based on 6794 reviews

Recent customer comments

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Very good

based on 6794 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.0
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0

Melvyn J.
United Kingdom
November 15, 2014
Hotel needs refurbishment to preserve its heritage
Location, reception area, breakfast
The hotel is conveniently located on EDSA a short distance from the airport and Mall of Asia. The entrance and reception area is impressive with high ceiling, tiled floors and wrought ironwork. Breakfast is good. The restaurant is pleasantly decorated and there is a wide-ranging buffet catering for oriental and western tastes. The hotel is professionally-run; staff are well trained. Rooms are a good size, but that’s the best that can be said for them. The decor is plain and tired and the furniture is very basic for a hotel that claims to be 5 star. The bathroom fittings show their age despite the marble tops. I would rate the rooms no more than 3 star. The rooms and corridors above ground-level are in need of major refurbishment to recover the hotel’s potential.

vegan F.
United States
November 15, 2014
internet room, comfort and cleanliness and proffessional staff
Everything was excellent, and I will do it again next time I'm in the area, thank you

david C.
United Kingdom
November 15, 2014
old now but nice
location comfortabe and clean
i have stayed at this hotell for over 12 years on my trips to the philippines and it is a nice comfortable hotel while transiting through manila

John A.
November 13, 2014
Heritage hotel is a 5 star hotel
accesible to many attraction, affordable, good service, very clean
Heritage hotel is a very nice hotel , very clean, very good service , accesible

Elizabeth S.
November 13, 2014
A home a house perfect
Awesome,lovely and perfect
Good ots my second home.

Maria H.
United States
November 13, 2014
Heritage Hotel is one of the best hotel in Manila.
Good location, nice friendly staff and clean faciltiy.
My family and I enjoyed our stay in the Heritage Hotel. i would highly recomend this hotel who ever is visiting Manila.

cyril H.
November 13, 2014
near airport
close to airport, clean, friendly staff
had to stay there because my flight was cancelled... more fun in philipines :) the room was ok, the size of the room too. but far from city center.

Iskander A.
November 13, 2014
Comfortable, Affordable Accommodation.
The food! The rooms! The facilities!
I really enjoyed my stay. I was pleasantly surprised with the room; it was extremely comfortable, had all the amnesties of a 5 star hotel and was priced reasonably.

Rosie B.
November 13, 2014
accessable to the airport, nearby historical landmarks, and nearby to the big mall of ASIA...
thats was great during my stay in Heritage Hotel...

Ryan L.
November 12, 2014
The room is ok clean and very comfortable but the prices of hotel menu food and beverages is not too practical too expensive.. facilities is under renovations and the pool is not so easy to find.. but staying there is ok if you got a car.