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Recent customer comments

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Very good

based on 6822 reviews
  • Cleanliness 7.4
  • Facilities 7.1
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for money 7.2
  • Food/Dining 7.0
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Stephen B. from United States
Stayed one night in November 2014
Great Security, very comfortable room, delicious breakfast
My stay was only one night, I wish it could have been longer. I would gladly stay here again
Reviewed November 18, 2014

Ireneo S. from Philippines
Stayed one night in November 2014
Price and Food somehow
the carpet in the rooom looks dirty, arrangment of mattress not good... staff not accomodating...
Reviewed November 18, 2014

Daniel B. from Australia
Business travelers
Stayed one night in July 2014
Good for 4 stars
Close to airport and MOA. it also have quit good facility
I would say there again if central business district location was not important to me. The room was spacious and the bed comfortable. Breakfast was okay but the restaurant overpriced and the hotel feels more like 4 star than 5 stars.
Reviewed November 18, 2014

LUIS A. from Philippines
Families with young children
Stayed 2 nights in April 2014
need renovation
near to MOA, Accessible to CAR
Pleasant and happy
Reviewed November 17, 2014

Agnes B. from Philippines
Business travelers
Stayed 3 nights in November 2014
great stay
near to Convention center, malls and others.
Reviewed November 17, 2014

Wee K. from Malaysia
Business travelers
Stayed 2 nights in November 2014
near to airport
location, food and shopping
the hotel is located near to the airport which is around 20 mins drive from the airport. it is also near to the biggest mall in manila which is Mall of asia. the hotel provide the free shuttle services to and fro between hotel and the mall. you can enjoy your shopping and good dining there.
Reviewed November 17, 2014

Andre O. from United States
Solo travelers
Stayed one night in November 2014
good place to stay over for next flight
close to airport, provided a shuttle upon request from airport,
Overall, not bad, room was plain, but clean. the buffet dinner was not great but staff very helpful.
Reviewed November 17, 2014

jaewon P. from South Korea
Business travelers
Stayed 5 nights in November 2014
staying at Heritage hotel
good service, reasonable price, very close location to SMX
Reviewed November 17, 2014

Wilhelm K. from Germany
Stayed 3 nights in November 2014
enjoyable stay
good value for money, cloes to MRT and Mall of Asia
When we are in Manila we only stay in the Heritage Hotel; good value for money
Reviewed November 16, 2014

Lance O. from United States
Stayed 4 nights in November 2014
wonderful stay
great breakfast, clean rooms, great staff
Enjoyed my stay here. Felt safe. Staff was great. Close to shopping and amusement parks.
Reviewed November 16, 2014