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Verified traveler reviews

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Very good



based on 6823 reviews
  • Cleanliness 7.4
  • Facilities 7.1
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for money 7.2
  • Food/Dining 7.0
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Wilhelm K. from Germany
Couples
Stayed 3 nights in October 2014
convenient location
good value for money, close to Mall of Asia, close to MRT
We stay regularly at the Heritage, especially when the price is right
Reviewed October 17, 2014

Richard A. from Philippines
Couples
Stayed 2 nights in October 2014
excellent hotel!
staff was warm and welcome, hotel rooms were comfortable and fast room service
Excellent
Reviewed October 17, 2014

Shamshul S. from Malaysia
Business travelers
Stayed 2 nights in October 2014
OK
location food Massage
OK. Good hotel near to airport and serve Halal food
Reviewed October 15, 2014

Craig J. from United Kingdom
Couples
Stayed 3 nights in June 2014
great hotel
room, breakfast, staff
Staff incredible, room very lush
Reviewed October 15, 2014

Nina F. from Philippines
Families with older children
Stayed one night in August 2014
Good Location
Good Location, Nice Staff, Reasonable Price
Everythings good, the locations very near to the airport & Mall of Asia. Nice Staff!
Reviewed October 14, 2014

Aravind V. from Australia
Solo travelers
Stayed 3 nights in October 2014
Don't be misled - not a 5 star and very average
Housekeeping, close to mall of Asia,
Firstly .. This is not a 5 star hotel.. Maybe a three star or at best a four star. Location is very noisy from main highway Pool doesn't look like the beautiful images.. Fronts the road but high up, noisy, poor privacy and not at all attractive. Small gym and whilst it has all the basics, it seemed more of an after thought in a pokey corner.. Not a great atmosphere to work out, and unsurprisingly always empty. Early check in is charged as is late check out but at least it's not too pricey Breakfast choice is woeful and the food quality not good.. Canned fruits, drinks not juice, greasy oily foods, poor cereal choice, poor fresh fruits choice, etc. there is a shuttle bus to/from mall of Asia, but very limited run and hard to find for the return trip as they don't adhere to timetables! Staff aren't that friendly or proactive
Reviewed October 14, 2014

christoher I. from United States
Solo travelers
Stayed one night in August 2014
great location , wifi and bed great
location , locatio location
i stay here often , its located near many places to eat and moa sm mall , easy to get taxi , wifi good , and pool , . i enjoy this place and staff .
Reviewed October 14, 2014

Anna P. from Philippines
Families with older children
Stayed one night in October 2014
comfortable hotel
location, rooms are comfortable and clean
I like the room and it's clean. I just did not like the way I was ignored by the waiters when I had my breakfast.
Reviewed October 13, 2014

SOH C. from Singapore
Business travelers
Stayed one night in October 2014
Good location
near local restaurant; airport and shopping mall
I love this hotel as it is near airport especially now with construction going on. It is a good deal when the price is low but include breakfast and wifi. The only set back is the bath room which is not yet upgrade.
Reviewed October 13, 2014

Rodney Y. from New Zealand
Solo travelers
Stayed one night in July 2014
Ok
Close to airport,staff and location
This place is showing its age.Ok but think there are better for what they charge.
Reviewed October 12, 2014