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Recent customer comments

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based on 3861 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.8
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.6

Andrew B.
July 07, 2013
wouldn't stop again
rooms clean good bed nice view
the hotel is clean and staff are friendly . Food is served from a restaurant which is not really a part of the hotel and is of a very poor standard . Checking in and out is slow and the bar at the hotel closes at 930 pm

United Kingdom
July 07, 2013
A beautiful hotel in a good location
The staff were so nice and would go out their way to make sur your stay was a plesae

Scott S.
United States
July 07, 2013
Unique hotel
Location, next to Oceanarium, aquarium view
Enjoyed our stay; would stay there again but will select Manila bay View room. Aquarium view was unique and would be great for children.

July 07, 2013
It was a reunion with my wife after business trip
interesting design
Very comfortable bed, after a long plane flight but the hotel baggage handling is poor!

Razelle O.
July 07, 2013
You get what you paid for
Bed, bathroom, food
Great. Clean big room. Clean bathroom. Easy check in and check out. Too bad we weren't able to swin and watch the fountain show due to ongoing renovation

Maria T.
July 06, 2013
Happy to stay here
Nice, clean an good staff
Its nice and we had a good time with the family. I just noticed that the fish in the aqua room is lessening.

Kevin L.
United Kingdom
July 06, 2013
A great well run Holliday hotel
The aqua room with a huge wall size fish tank
The service is good all round and staff are very good, the management need to be aware the little things can make a big differenece

Tracey P.
July 05, 2013
Overnight layover to Boracay
Staff, room was clean and tidy although had requested double ants in room
Fine for what we wanted comfortable bed, internet available

Michael E.
July 05, 2013
good spot of a short stay in Manila
If you are intreagued by the fish in a large tank, you will love the rooms here that have a full glass wall that is a huge well stocked marine tank. The hotel is quite new, clean and quiet.
I found the H2O to be a good base for exploring the Makati area as well as being in easy taxi access to the huge SM shopping complex.A good variety of restaurants in walking distance of the hotel. The waterside hotel restaurant/bar was a good place to spend a relaxed evening.

Vj T.
July 04, 2013
Comfortable yet not so pricey
At first the guards at the parking were not so nice but then the staffs at the hotel are very accomodating. They keep on asking wether we need something and get our stuffs right away. Very cool thought