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Recent customer comments

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Excellent



based on 3868 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.8
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.6

Claro R.
Philippines
August 27, 2015
My Staycation
1. Location (great view of the Manila Bay) 2. Amenities (within the same complex as Manila Ocean Park) 3. Room (contemporary design, comfortable beddings)
Just perfect.

Maria S.
Philippines
August 27, 2015
very good
Nce aquarium room , good for family with children ,the staff are friendly
Was nice the childrenn enjoy a lot, the location is not so traffic, nice park and the aquarium and the staff are very friendly,

Jean A.
United States
August 26, 2015
kids enjoyed
location, kids friendly and ambience
checked in by staff late in one of the 2 rooms i booked..thats the only complain i have..the rest is great buy expensive

Murni K.
Indonesia
August 24, 2015
nice place
food, sighseeing, aquarium

Catherine O.
Philippines
August 16, 2015
Great
Cleanliness ,

taare P.
New Zealand
August 15, 2015
Unique Hotel
water shows, rooms, internet
i like the room layouts and comfortable beds

Madelaine P.
Philippines
August 13, 2015
H20 First Timer
1. Spacious and comfy room 2. Clean 3. Elegant

ferdinand C.
United States
August 12, 2015
A fun place to stay
Excellent, brilliant, smart deal
One of the most unique place to stay for family. kids love the hotel design. Easy access for kids amusement.

Anna A.
United States
August 12, 2015
Average
It's unique.
It was nice overall. The only thing I didn't like is that the front desk personel was rude. She never smiled and was very short with her answers. It seems like she didn't want to be there.

Peter P.
Australia
August 11, 2015
GREAT PLACE TO STAY ......BUT!!!!
Food, staff friendliness, room
This was our first stay in this hotel and we found it difficult to get into and out of without using the hotel vehicle. Taxi took us to the front counter, we were told that reception was on the third floor and were escorted through a thousand people (all going to the oceanic park) to get to the lift that goes to the third floor in another building. Wanted a taxi but couldn't get one and had to walk through this lot again and down the road around 350 metres to get a cab. Meals were good, not a great variety of drinks (i.e no good scotch or beer)but the room we occupied (It was an Aqua room) was great for the first hour but then we would have liked a window not just a bunch of fish swimming backward and forward in a wall size tank. I will go back at some stage now that I know how it works but will definitely get an ocean view room this time.