| Great Hotel |
Guest Rating: 10 |
michael F.
|
 United States
Couple
Date of Stay: 01 Nov 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
Everything. Security is great, staff is very friendly, rooms are clean and the showers are awesome In the heart of nightlife in Malate, near the US Embassy, near the Mall of Asia, great location, great hotel.
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| Captive |
Guest Rating: 7.3 |
lynette L.
|
United States
Family with older children
Date of Stay: 10 Oct 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
2/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
6/10 |
|
wonderful staff, clean hotel, attentive bell men As this hotel is not in the safest neighborhood, you basically stay on property or take a taxi to a safer environment. All staff members were attentive, spoke English well and appear to take much pride in delivering their best services. The spa was great and hours were convenient.
Shopping Tip : For faux fashion items, go to Green Hills..about a 40 minute ride from hotel.
|
| Captive |
Guest Rating: 7.3 |
lynette L.
|
United States
Family with older children
Date of Stay: 05 Oct 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
2/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
6/10 |
|
-Nice clean facilities
-Excellent front desk, bell staff and spa staff Everything was wonderful about this hotel except the location. Must take a taxi to go anywhere away from the hotel.
Shopping Tip : Go to Green Hills for shopping
|
hailama F.
|
United States
Solo Traveler
Date of Stay: 05 Oct 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
8/10 |
|
Comfortable room; great breakfast included; clean; pool is nice; staff friendly the smelly river that you must past to get to your room. Mosquitos! This is my second time staying here, and would so again. I can get over the smelly river that runs through the complex.
Travel tip : Don't leave the doos open for long period. Mosquitoes will enter.
|
| Luxury... hotel |
Guest Rating: 7.3 |
hadinoto N.
|
 Indonesia
Business Traveler
Date of Stay: 27 Sep 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
4/10 |
|
Casino, near 7-11, nice room, Internet have to pay, a bit expensive Probably, I will not stay here if I am going with my own expenses. It is quite expensive where you can get 2-3 nights in 3 star hotel. But of course, with the price you paid, you get what you want. But the TV signal.. is out. Maybe because of the storm..
Hotel Feature Tip : Casino.
|
| Very Good as always |
Guest Rating: 10 |
lance W.
|
United States
Solo Traveler
Date of Stay: 11 Sep 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
Everything you could possibly need is there within the hotel little pricey, but it is the Hyatt and well worth it Beautiful Hotel, near everything. Great fitness center and pool. Fabulous breakfast in the morning.
Hotel Feature Tip : Casino and good food there. No reason to leave
|
| Hyatt Casino Manila |
Guest Rating: 9.7 |
frank C.
|
United States
Couple
Date of Stay: 23 Jul 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
Excellent location, Gym, restaurant, counter service The Hyatt Casino in Manila is a great place to stay providing that one is not on a budget. The locations is close to Robinsons Mall - a newly refurbished shopping center with grocery store and is only a short 2 blocks from hotel. The pool and gym of the hotel are top rated and well staffed. The buffet meals albeit a bit pricey is great. The menu and variety of items is very good.
Shopping Tip : Watch out for the beggars while walking to the mall. Just tell them NO!!
|
| BUSINESSWOMAN |
Guest Rating: 8 |
mariesu A.
|
 Philippines
Business Traveler
Date of Stay: 21 Jun 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
6/10 |
|
I enjoyed the selections of beverages in the mini bar, the room was nicely arranged. Furthermore, the hotel security was very courteous to guest and visitors. The lobby needs some improvement, in order for the hotel guest to meet their friends and relatives. Staying at Hyatt Casino Hotel Manila was a good experience, although it would be nice if breakfast would be included, plus valet parking would not be automatically charge Pesos 100.00 every time you leave the hotel. In regards to food i was a bit disappointed especially the type of beef that was used into the dish that was mixed in.
Sightseeing/Attractions Tip : A nice fine filipino restaurant called Aristocrat Restaurant and Max's Restaurant. The nearby nightlife restaurant, and convenient 7-11 store to purchase personal hygiene items.
|
| Good stay |
Guest Rating: 10 |
lance W.
|
United States
Solo Traveler
Date of Stay: 12 May 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
All the featured things were working and there. Not more than 7 days in a week. Place was very "User Friendly" and I enjoyed my stay very much, I would recommend anyone to stay there and to enjoy the hotel.
|
| Very good time at the Hyatt in Manila |
Guest Rating: 10 |
lance W.
|
United States
Solo Traveler
Date of Stay: 11 May 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
Had very clean and very big rooms with a good view. Staff was very polite and food was excellant. There are only 7 days in a week. The hotel was very reasonably priced and was worth every penny. The beds were very nice along with EVERYTHING in the bathroom, great linens and every thing you could ever need or imagine, from a hair dryer to a news lufa sponge. Very nice time and everything you need is there.
Hotel Feature Tip : There is obviously a casino here, but just outside the doors less than two city blocks is a shopping center and many resturaunts. Very good for the money.
|
| Hyatt Hotel & Casino, Malate |
Guest Rating: 10 |
philip H.
|
 United Kingdom
Business Traveler
Date of Stay: 25 Jan 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
The hotel has excellent facilities and has good overall standards. The staff are helpful and pleasant to deal with. This is the best hotel I have ever used in my 20 visits to Manila. Malate is a little out of the way if you are not planning to visit the immediate vicinity. This is something to consider a city riddled with traffic jams if time is important to you The hotel is extremely well run and has good facilities. I used the restaurant, the room service, the gymnasium and the bar - all came up to a high standard and were comparable with the best hotels in the world. Malate is also an interesting area too - less glitzy than Makati, but a good area for restaurants, bars and nightlife. You do not have to go far to find JJ Nakpil which is a good area. Wholly recommended even if it does cost a little more than most in Manila.
Nightlife Tip : Head to JJ Nakpil Street for bars and restaurants - for all ages!
|
| Excellent except for the Chef |
Guest Rating: 8 |
denis Q.
|
 Ireland
Solo Traveler
Date of Stay: 31 Dec 2008 |
| Value for Money: |
|
10/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
2/10 |
|
swimming pool and bathroom The restaurant menu looked delicious - except the main course which I fancied came with mashed potatoes. I cannot abide mashed potatoes. I asked the waitress if the mash could be replaced with another kind of potato. I said I was ok with boilesd,baked,jacket, roast,chipped, saute or sardalaise. What did the waitress come back with? She said the chef said they would do me potato gratin. Basically mash with cheese. What the....? I think I gave the chef a reasonable choice but he refused to accomodate me. I walked out. Sack the chef and you have the perfect hotel I cannot conceive of a better hotel in the Hyatt's price range. The room is large and elegant with plenty of storage space. And the bathrom has to be seen to be believed.
The location, whilst fine for me - i have been to Manila before, would not suit everyone. There are no quality restaurants within walking distance and the sleazy bars in the vicinity will not appeal to everyone. Sensitive souls would be advised to hotel in the business district of Makati. There is the large Robinsons mall nearby however.
I am a keen swimmer and was very impressed with the very large pool which is roped to separate the serious swimmers from the mere frolickers. Other hotels take note.
I cannot commend this hotel too highly. Its just a shame the arrogant chef let the side down. The rest of the staff were charming but I have to knock off one star for staff performance because of the intransigent attitude displayed by the chef.
Travel tip : catch the sunset on Manila Bay
|
| Good Hotel - But lost at poker! |
Guest Rating: 7.3 |
rachel C.
|
United States
Couple
Date of Stay: 27 Dec 2008 |
| Value for Money: |
|
8/10 |
| Location: |
|
4/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
The Bathroom was great - lovely shower room, with bath.
Good room service, and professional staff. We had to wait to check-in, even though there were plenty of employees
The neighborhood around the hotel was not very inviting, so we didn't even end up leaving the hotel. Overall, we had a wonderful stay at the Hyatt. The check-in took a few extra minutes, but it wasn't a big deal. They made you feel safe with taxi checks when you drive in. The room service was good (try the club sandwich), and the chocolate show was amazing - the earl grey truffles were delicious. We lost at the poker table, but that was just our luck....
I would definitely recommend it, it's up to international standards, and left us with no excuse to even leave the hotel for our 1 day stay in manila.
Hotel Feature Tip : casino.
|
| Hyatt Hotel |
Guest Rating: 9.7 |
yianakis V.
|
United Kingdom
Couple
Date of Stay: 25 Dec 2008 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
room was excellent,staff were great & Polite & loved the gym & spa, which i used every day of the 3day i was there a little too pricey min-bar,phone & to many Beggars out side best hotel in manila will stay again when i go back in june
|
| Hyatt-Thats my Hotel |
Guest Rating: 9 |
thomas K.
|
 India
Solo Traveler
Date of Stay: 15 Dec 2008 |
| Value for Money: |
|
8/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
Include Breakfast with room rate Starting with courteous Front Desk Staff, efficient and smart wait staff at the Market Restaurant and courteous and helpful bell staff and all other supporting staff, my stay at the Hotel was memorable one. Clean and good looking service staff is a big plus for any service industry. I was impressed with the cleanliness of all facilities in the hotel. The key system was noticeable and this is the hotel I have seen so far to access elevators with room key - feel lot safer.
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