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Very good 7.5
Based on 2218 reviews

Recent customer comments

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Very good



based on 2218 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.8
  • Location 8.0
  • Room Comfort/Standard 7.6
  • Service 7.4
  • Value for Money 7.5
  • Food/Dining 7.0

Samuel P.
United States
October 10, 2012
About right for the price
Good lobby restaurant and bar
neighborhood is very dirty and dangerous, especially at night. Beware of pickpockets and petty crime. Do not walk but take taxi everywhere.

Tan S.
Malaysia
October 10, 2012
Nice Staff, Good Location
Pretty good location
We stayed in this hotel for 3 nights. The staff is friendly, there's a travel desk in the hotel who help us a lot, showing the ways and the places that we wanted to visit. Besides, the hotel location is pretty good. Many jeepney have the route to come here. Many convenience stores around, restaurants for meals and bars in walking distance.

rebecca F.
United States
October 09, 2012
great location, but have room maintenance problem
great location, nice lobby
I booked the room for my sister & my Mother to get them closer to the US Embassy for an interview. My sister told them that they were given a smoking room when I specifically asked for non-smoking room when I made the reservation. My sister told me that the desk staff told her that they have no availability for non smkg rooms. She also told me that the exhaust in the bathroom was not working. I told them to go back to the desk & asked to be moved to a non-smkg room. They eventually were moved to a non-smoking room but when I called to check-up on them , my sister told me that the TV in their room was not working and that the problem was with cable. I instructed her to follow up on it with the maintenance department. I was not sure if that problem was ever fixed and when. Over-all the stay was not great for my sister & my Mom. The objective of allowing them comfortable and enjoyable stay was not met.

mark V.
Australia
October 08, 2012
Great location and clean and service with a smile
Location and services
Great hotel to stay and been going there for years and will be again in the future. Friendly place to stay. Great location near everything. Would recommend it to people.

JACQUI D.
Australia
October 07, 2012
Lower level rooms noisy
Location
dont stay on the lower levels facing the main road the traffic noise doesnt stop and starts early in the morning. we changed rooms and this was much better. otherwise the hotel was fine.

Sophia H.
Indonesia
October 06, 2012
pretty good hotel and recommended
Location in the city
i stay in Lotus Garden for 3 night 4 days, the location is pretty good, i mean near with Rizal Park and also with Intramurous . The room is pretty big , clean bathroom, at the 1st day it a lil bit dusty but its ok, after they clean up the room for the next day, location near with Robinson Mall ( pretty big mall over there ) yeah not bad at all.. i would like to recommended to another traveler..

Marivic W.
Philippines
October 06, 2012
hotel room are fine
bed
its comfortble hotel for those who looking for affordable.

steven Y.
United States
October 03, 2012
Very nice hotel
good location and service
Good location close to mall,manila bay,casinos,and area night life.Rooms are roomy but clean and comfortable staff was helpfull and pleasant Had to wait so long to get checked in over an hour.The restaurant is on ground level and has a nice buffet for breakfast

Renee B.
Philippines
October 03, 2012
Comfortable Stay
Comfortable pillows and bed, free wifi
We stayed for a night and was upgraded to a superior double which was located in the new building. we found the bed and the pillows comfortable but found the noise outside unsettling. the wooden floors would creak and we can hear everyone walking past our room outside. other than that the room was clean and the staff were friendly and accommodating.

Robert J.
Germany
September 28, 2012
overall a nice hotel
Most of all, the cleanliness. The location also and very good staff.
was a nice place to stay and i will be back there again the staff do a good job to help you in all your needs and any questions you have. cleaners and security's staff are friendly and very polite, restaurant staff was good