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Verified traveler reviews

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Very good

based on 2224 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.8
  • Location 8.0
  • Room Comfort/Standard 7.6
  • Service 7.4
  • Value for Money 7.5
  • Food/Dining 7.0
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jack M.
United Kingdom
November 24, 2015
Great Service
The price,The Location,The Freindly staff
It is good every time me and my family stay in Manila we always stay here and have been for 8 years and have had no trouble there, The Staff are great and freindly

Jason W.
United Kingdom
November 06, 2015
Quality & Value for Money
Location, Cleanliness and affordability
My wife and I had a pleasant stay in the hotel, it is walking distance to everything, clean, the staff are very friendly and helpful. I highly recommend The Lotus Garden Hotel when staying in Manila.

Robert P.
United States
November 03, 2015
First time experience!
location, location, location
Poor! This is my first time staying here, ( and probably my last ).

Christy C.
November 02, 2015
Lotus Garden Hotel
Wifi was not working, booked 2double beds online but was given 2si gle beds cz no more rooms available for double bed, staff was not helpful

Grant G.
United States
October 30, 2015
Value for the money
Rooms, staff, and location
I enjoyed my stay there. My itenary required me to have three separate stays there approximately one week apart. I will return there again and have recommended it to several people I personally know. Thanks again.

Charles B.
New Zealand
October 30, 2015
Excellent hotel will stay again
Location friendly staff price
Great hotel reasonably priced and the staff make your stay memorable, only thing i would improve is add carpet you can hear everyone that walks down the hallway.

Jeffrey C.
United States
October 27, 2015
Good, nice, comfortable,clean hotel to stay.
1. Too noisy in the hallway, kids were yelling and running while i was sleeping early in the morning. The noise of Mabini Ave from the passing jeepneys and other automobiles honking their horns.
I just didnt like the noises in the hallway of people and kids talking, yelling too loud, and the nearby Mabini Street of automobiles. Other than than, it was a nice,clean, comfortable hotel with a great friendly staff of employees. Thanks everyone!

Jesus M.
United States
October 26, 2015
Need lamps on bed,light switch on front door only
Clean.. Fast respond .. Good customer service
Need lamps on bed sides,light switch only next to front door .. Uncomfortable Shower water not steady on hot or warm (change by itself to cool or hot) Otherwise is good

Mark P.
United Kingdom
October 17, 2015
Very mediocre experience
Response by the doormen, ease of taxi
Very disappointed in the quality of service from the front desk staff. Room had been refurbished with a wooden look floor. We had taken an Agoda upgrade offer and stayed in the Executive Room. The view was of a ledge outside and if you tried hard you could see over this to a couple of tall buildings in the distance, disappointing.. Room was clean and functional The surrounding area has declined quickly over the last few years, which does not help the hotel. It served the purpose for a one night stay.

Jeffrey J.
United States
October 15, 2015
Our stay at the Lotus Garden Hotel
The staff were very nice, location was great, rooms were very clean
We had a very nice stay at the hotel. All the hotel staff were very friendly and helpful.