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Recent customer comments

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Very good

based on 3156 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 6.0
  • Location 7.9
  • Room Comfort/Standard 7.1
  • Staff Performance 6.9
  • Value for Money 7.2
  • Food/Dining 6.3

8.7 Ralph W.
October 24, 2013
nightlife in front; large room with kichtenette
Large room/Kitchenette; good room service; in nightlife area
check in was very fast: large room with kichenette and large bathroom with bathtube. Restaurant food is good but waiters very slow: Nightlife is just in front of the Hotel: room is a little bit noisy in the evening hours. check out very slow takes around 30 minutes waiting at the reception

6 Willie T.
United States of America
October 25, 2013
Easy Access to Nightlife
big room, clean, and good spa
Rooms are good sized and kept clean. Rooms include large refrigerator and basic kitchen items for eating in your room.

8 p H.
November 05, 2013
good hotel
clean, location, staff
the hotel was nice and clean the staff were nice and always ready to help with problems. the food was good. cabs were always available. the hotel was close to all bars and food. the rooms were cleaned each day. the pool area was nice and good views to city but water needs to br cleaned better

4 hamad A.
October 30, 2013
very bad
very bad receptionst . no room service after 10:30 pm. housekipping they are cleaning & watch your pokets & bad cleaning special of im not at the room .

7.3 bruce B.
United States of America
October 23, 2013
location girls food
quiet comfortable bed work desk
My stay went very well here. Nice staff, friendly "staff" drivers, located in an area which caters to single, men, travelers. Would not think it is a family hotel. Would stay here again.

6.7 dominic S.
United Kingdom
October 22, 2013
Good value for Manila
Value and location
This is my 4th or 5th stay here. Not for families!! Its in the red light district. Some good food places around the hotel and some "lively" bars. The Hotel is in bad need of a good clean and a lick of paint. The rooms are a good size and if you are lucky you can get a great view of the city. Unfortunately the beds are very dated and the mattresses are uncomfortable. Most rooms have a strong smell of smoke. On the whole this hotel offers good value for money in a farely central location.

4 hamad A.
October 22, 2013
very bad
bad riceptionest , no room service after 10:30 pm , house keeping moving only when you pay money for them otherwise they will not clean the room well . no socurity at all ,

9.3 p H.
October 22, 2013
Excellent rooms great location
Rooms service location
Very good would stay there again rooms were good for price restaurants were good. Good location close to all attractions. Main issue was the wifi was very slow and sometimes difficult to connect to. But it's free. Staff were good a over no complaints at makati palace

7.3 bruce B.
United States of America
October 21, 2013
all you want
location location variety
My stay here was all I had hoped it to be. Lots of entertainment CLOSE by...but, perhaps only XXX entertainment. Not a place to bring children or wife. Well, you could bring wife to confirm to her what, who, is available. Close to shopping if you are "into" going to a mall. Friendly taxi drivers at this hotel. They are also congeries. (sp?) Ask them and they know where "it" is. Do not pay the hotel What is Wants for their taxi service. The price is not is concrete.

6 ed W.
November 08, 2013
Interesting street!!
comfortable, safe, clean
My stay at the Makati Palace Hotel was interesting. I had failed to research the street and later found it was the red light district which would have been good to a solo traveller. I walked directly accross the road to the 7-11 and was offered bushes, tasers, knuckle dusters then happy special massage. Then I had to walk back accross the road to the hotel again..."no thanks, no thanks, no thanks and no thanks, and maybe tomorrow!!"