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Very good 7.0
Based on 3182 reviews

Recent customer comments

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Very good

based on 3182 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 6.1
  • Location 7.9
  • Room Comfort/Standard 7.1
  • Service 6.9
  • Value for Money 7.2
  • Food/Dining 6.3

Todd J.
July 19, 2016
Solid Manager
The front desk manager is extremely talented and very well experienced in the hospitality industry. She made the stay a memorable experience

gregory C.
United Kingdom
July 06, 2016
Great location
This hotel has the perfect location right outside is bars restaurants and easy to get around just by walking. The hotel is clean and tidy with staff being friendly and kind. Swimming pool is nice and near top floor. The food in the hotel is good but only tried room service but food is always hot and never takes long for them to get it to your room

javier C.
June 30, 2016
Great customer servises
The staff were very courteous and friendly even better the second time around. The only thing was a bit of issue the WiFi system need some updating, I required internet connection and it keeps getting disconnected. I addressed the issue with costumer services and they keep working at it, they got it right my last night there.

Michael Y.
United Kingdom
June 29, 2016
Fix the Elevators!
14 times I have stayed here.great location. Good value for money but fix the elevators will you!! Of the 3 norrmally only one works - over 4 years of fairly regular stays. And when I complain all I get is a Filipino shrug like failure is an option. But the location for nightlife is perfect.

Lee T.
June 15, 2016
Business Travel
Value for money and yet near to the heart of the business city

June 06, 2016

June 06, 2016
Massive Bed
The massive bed is all that they have going for this hotel. Staff was not helpful bordering on rude. My husband parked in front of hotel as I was checking us in and the security guards told him he cannot park there even though I was checking us in. He did not even bother show any courtesy whatsoever to us as guests. When we asked where we can park he said he can park at basement garage and did not make any effort at all to show us where the parking is. Bell boys are nowhere to be seen. The only hotel where nobody helps with bags nor show us to our room. Elevators are in need of maintenance. Rooms are ok. Massive bed. that's about what the room is worth. cheap price though I think the quality can be improved a lot more.

Christopher W.
United States
June 04, 2016
Very good time with my girlfriend
The Makati Palace is a perfect location for a couple to stay. You can walk to Greenbelt and get a nice dinner and walk around the city in a pleasant environment through the park or just stay in the room and have all the comforts of home. Restaurants galore everywhere. Highly recommended.

Lim K.
June 01, 2016
Night life.
Place is great if you are travelling with group of friends. Don't have to go far for a couple of pints as they are all around the hotel. Great location but disappointing maintenance. 2 our of 3 Elevator was not working for the first day and it will take you at least 15 minutes to get into one packed like sardine. Room is quite old and dirty. I have been staying here all my trips to makati but for the next trip, we are looking for other hotels. Such a shame since the staffs there are pretty awesome people only to be let down by the property they are working for..

Michael S.
May 31, 2016
Reasonable Hotel in Good Location
Friendly, Helpful Staff