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Makati Shangri-La Manila Hotel

Ayala Avenue Corner Makati Avenue, Makati, Manila, Philippines 1200 (Show on map)

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Formerly : Makati Shangri-La Hotel

Makati Shangri-La Manila Hotel Manila - Premier Function Room Makati Shangri-La Manila Hotel Manila - Restaurant Makati Shangri-La Manila Hotel Manila - Hotel Interior Makati Shangri-La Manila Hotel Manila - Meeting Room Makati Shangri-La Manila Hotel Manila - Restaurant Makati Shangri-La Manila Hotel Manila - Hotel Exterior Makati Shangri-La Manila Hotel Manila - Restaurant Makati Shangri-La Manila Hotel Manila - Lobby Makati Shangri-La Manila Hotel Manila - Lobby Makati Shangri-La Manila Hotel Manila - Guest Room Makati Shangri-La Manila Hotel Manila - Guest Room Makati Shangri-La Manila Hotel Manila - Guest Room Makati Shangri-La Manila Hotel Manila - Lobby Makati Shangri-La Manila Hotel Manila - Restaurant Makati Shangri-La Manila Hotel Manila - Hotel Interior Makati Shangri-La Manila Hotel Manila - Hotel Exterior
Makati Shangri-La Manila Hotel Manila - Circles Event Cafe Makati Shangri-La Manila Hotel Manila - Red’s Private Dining Room Makati Shangri-La Manila Hotel Manila - Conway’s Makati Shangri-La Manila Hotel Manila - Inagiku Makati Shangri-La Manila Hotel Manila - Lobby Lounge Garden Makati Shangri-La Manila Hotel Manila - Health Club Makati Shangri-La Manila Hotel Manila - Business Centre Makati Shangri-La Manila Hotel Manila - Hotel Interior
Hotel Area: Makati Number of Rooms: 696
Free Wi-Fi

Recent customer reviews

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Fantastic

9.0

based on
298 reviews

Value for Money
8.0
Location
9.4
Staff Performance
9.2
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.2
Food/Dining
8.8
All reviews (298)
Steve G. Business travelers Australia, July 23, 2011
Still the best

Professional service, attentive staff
10
the rooms are quite big, and the staff has great attention to detail. the sweep staircases are magnificent, and really makes you feel special. can't really fault it. you do pay for it, but imo it's well worth it.
Restaurant Tip: if you're not a big fan of the circle buffet then try the lobby lounge. they have 24hr breakfast there.
David O. Couples United States of America, July 19, 2011
Great Hotel

Location, Professional staff, Very clean and neat.
10
great hotel, looking forward to staying there again on my next trip.
Jose F. Solo travelers Canada, July 17, 2011
5 star hotel in the midst of the city

Passes all the 5-star rating
10
I stayed 10 days in a budget hotel but I made I stayed in Shagrila during my last 2 nights in the Philippines. This also where my niece held her fabulous red carpet style debut at the Rizal Ballroom. For luxury seeker, this is the "ÏT" hotel, and offers all the high styled amenities. The security is very tight (with dog smelling for drugs,literaaly) and gowned lobby hostesses are very beautiful and exotic. Very courteous - Po' Sir ! It costs me over 300ph for 1 choco bar and a coke - but it's to be expected from a luxury hotel. But it's ok, part of prestige. Walkable to main shops and tourist sites.
Adriana L. Families with young children Indonesia, July 13, 2011
Lovely Hotel in the Great location

All the staffs are very friendly and helpfull
8.7
Its only 1 night but i think i wouldmlike tomstay again in this Hiel when i visit manila for business trip.
Travel tip: You can find all the kind of food that you can think of.. So many variety, good taste and cheap.. Also about 2 bloks only to the high end green belt shopping mall.. 1 bloks to the landmark mall..
Stuart M. Business travelers United Kingdom, July 12, 2011
Is the standard slipping ???

Central with a high level of security.
7.3
i have always believed that the makati shangri-la has the best staff in the whole of the group. it has been my standard against which all other hotels have been judged. on this visit i came to the conclusion that they have lost their edge and are not as customer focused as on previous visits.
Restaurant Tip: The food in the Foyer is excellent and the entertainment is very good. Only downside is that the young ladies are not as attentive as you would hope.
Megan B. Families with young children Australia, June 30, 2011
Majestic with service from airport to hotel room

Majestic, personal service from airport to hotel room, security, fresh fruit, immaculate rooms, buffet breakfast
9.7
The moment i walked out of NAIA. There was a representative awaiting for Shangri La customers. We didn't have a transfer arrange, but I asked him if we could and he radioed straight to the hotel checked if we had a reservation and arranged us a transfer (for P1800 - yeah a lil pricy, but they were using AVIS and their taxis were immaculate and why not live it up a bit especially if u are going to the shangri-la) So someone from shangrila waited with us and our language from that point at the airport for the car to arrive, then when we arrived at the hotel, the bell boy and front desk person was waiting for us. Front desk person guides us into the gorgeous hotel lobby and to the front desk, arranges our checkin and leads us up personally to our room... We didn't have buffet breakfast arranged with this bookinh, but for $50 we upgraded, got buffet breakfast, 6pm checkout (which was perfect as our flight was 9pm) and access to the horizon club floor and was upgraded to a horizon club room. We were provided a cot for our 17mth old. Short walk to the AyalaMalls (Glorietta and Greenbelt for amazing shopping) I really couldnt fault our stay.
Shopping Tip: Greenbelt 5 is awesome to shop at with so many designer stores... Greenbelt 3 has some designer stores too but you can have awesome shopping at all the other malls as well... and they are generally all connected by overpasses over the traffic...
Tony L. Families with young children Singapore, June 24, 2011
Great Location with excellent service

Great Location & Excellent service
8.3
We have stay in this hotel on many ocassions in the past. When we decided to visit Philippines after 10 years, we have heard that The hotel has undergone retro-fitting we are not sure as whether we will be able to get the same excellent service as in the past. We have no regrets whasovever in choosing this hotel. The standard of excellent service remains as was 10 years ago. The room is clean and the security is good. It is definitely one of the best hotel and we will not hesitate to stay there again if we are coming back to the Philippines.
Allan C. Couples United States of America, June 11, 2011
Room was very good

Lobby bar
8.7
the hotel is located in the middle of the makati financial district which made it accessible to both business and pleasure travelers. it has a very excellent and helpful staff. the lobby was cozy to relax and unwind the day. its live band and entertaintment is a big boost to the hotel. the only problem is that the hotel does not have a transportation van to meet you and or take you to the airport unlike other that offers this services.
Michael D. Couples Canada, May 26, 2011
absolutely brilliant place to stay

service was excellent consistently
10
if you want to treat yourself, excellent hotel with great staff, all the comforts and services you could ever ask for this is the place, and the location is just brilliant. right next door to everything around greenbelt. the staff are just excellent. for once i cannot fault anyone on anything. even a simple call to for room service was dealt with promptly and with a wonderful attitude from the staff. room was very nice and the use for the executive floor and bar and dining room is well worth it. i know where i will stay next time i am in manila.
Shopping Tip: Greenbelt, shops and restaurants are just wonderful, clean, great service everywhere.
M P. Solo travelers Malaysia, May 18, 2011
Wonderful hotel

Strategic location, free Broadband internet access
9.3
one of the most inspiring things about the hotel would be the staff .... ever so courteous, always with a smile and makes one truly feel welcomed! the hotel's ambience also makes one feel so relaxed .... truly keeping up to its 'heavenly' name .... so it is always a great feeling to come back 'home' from the sweltering heat outside and all the shopping activity in the city. it was a great 3 night stay in the hotel and certainly highly recommended.
Restaurant Tip: Did not manage to have any meals within the hotel because of the abundance and variety of food available in various restaurants in the vicinity. One great place to visit would be the Greenbelt area which is great restaurants, eateries and pubs. It's just walking distance from the hotel and you would certainly find something that catches your fancy .... anytime - be it for breakfast, lunch, dinner or supper!

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