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2015
Excellent 8.9
Based on 540 reviews

Recent customer comments

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Excellent



based on 540 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.3
  • Location 9.3
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for Money 7.9
  • Food/Dining 8.7

Suchart T.
Thailand
April 07, 2016
Heart of city, Clean room , Comfort
5 Star Hotel

Suchart T.
Thailand
April 07, 2016
Heart of city, Clean room , Comfort
5 Star Hotel

mary B.
United States
April 05, 2016
Never disappoints!
Staff is always friendly and attentive! Quality of food is still superb!

Foo J.
Malaysia
March 24, 2016
ideal for business trip
The hotel is located in the heart of Manila Metro and at the same time not far from Manila airport. Excellent customer service is the real proof of Shangri-La network hotels values. In Makati Shangri-La you will additionally experience the beauty of Filipino people who are happy, smiling and genuinely take care of you. Selection of breakfast buffet is enormous. Minimum 2 week stay would be required to taste everything. Rooms are quiet and well air-conditioned which for Filipino climate is extremely important.

Foo J.
Malaysia
March 24, 2016
ideal for business trip
The hotel is located in the heart of Manila Metro and at the same time not far from Manila airport. Excellent customer service is the real proof of Shangri-La network hotels values. In Makati Shangri-La you will additionally experience the beauty of Filipino people who are happy, smiling and genuinely take care of you. Selection of breakfast buffet is enormous. Minimum 2 week stay would be required to taste everything. Rooms are quiet and well air-conditioned which for Filipino climate is extremely important.

EDITHA V.
Philippines
February 22, 2016
Good location nice lobby and room , no newspaper
Nice hotel and good location near shopping malls
Nice room , small swimming pool , food is okay , no newspaper per room , info staff is okay , location is good near restaurants and shopping areas

Nina S.
Philippines
February 18, 2016
Great hotel
Thank you for my birthday surprise! Customer service at its best. Stay was comfortable and nice. Best way to spend my birthday weekend. Breakfast was amazing!

VIJAY K.
Fiji
February 04, 2016
Memorable Stay :)
We loved our stay at Makati Shangri La for 3 nights. The most loved thing was their food!! Buffet breakfast was amazing. Also we loved their Japanese cuisine. The rooms needs upgrading though but would not hesitate to recommend Makati shangri la to anyone :)

MA S.
Philippines
January 28, 2016
Best hotel in Makati
Comfort , location, security
It was a superb stay!!

Christopher C.
United States
January 20, 2016
Regular stay
Location, Amenities, Security