arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.0
Based on 2764 reviews

Recent customer comments

Filter by traveler type
Very good

based on 2764 reviews
  • Hotel Condition/Cleanliness 6.4
  • Facilities 6.6
  • Location 7.8
  • Room Comfort/Standard 7.2
  • Service 6.6
  • Value for Money 6.8
  • Food/Dining 7.1

Eric F.
United States
May 10, 2014
This was billed as a world class hotel. It's not.
Employees, employees, employees
It was a horror. For the prices they ask, you get a run down 20-30 something year old facility that is in dire need of full renovation adjoined by one of the slimiest little truckstop-looking casinos I have ever seen in my life. I know internet is a problem in the Philippines because of the corrupt government, but you'd think the Donald Trump of Manila who runs this supposed 5 star hotel could pay someone to make his work. It does not work. The food is not only not great, it's pretty poor. They make no extra efforts at the breakfast to differentiate themselves from the many many other 2 and 3 star hotels around them. No special attempts to "wow" the guests with cool and interesting breakfast treats, just eggs, sausage, french toast from a box, stale bread and questionable freshness of fruit. As soon as you walk outside you are accosted by beggars lying in the streets where they remain and sleep when their begging is done. They let their 2-5 year old kids work you while they catch their naps. The 6 to 17 year old beggars. The swimming pool is on the 5th floor roof area. It has not received a touch up since they days of Frankie and and Sammy Davis. There is no food or drink service at pool side. There is about 200,000 gallons of dirty, stagnant water sitting around the pool rooftop too. Like I said, the place is a horror with very friendly staff who surely say a thousand times a day to every customer: "I'm sorry sir. I'm sorry ma'am"

emeverto P.
May 08, 2014
Casino, restaurants,distance of hotel location from the airport
Just Fine and comfortable

Robert S.
United Kingdom
May 05, 2014
Friendly, Clean and value for money
Quality Hotel, Friendly Staff, Good Quality
Happy and Satisfying

Khalid A.
Saudi Arabia
May 04, 2014
Clean hotel and excellent location
Reasonable price,clean and good central location.
I really enjoyed my stay in this hotel. All the staff speak good English and they are friendly and helpful. The food was reasonably priced at the hotel restaurants. What makes this hotel most likely by visitors is it's location which is close to almost every thing.

ian M.
May 02, 2014
hate it.
friendly staffs
manila pavilion hotel and casino and waterfront hotel and casino are one. but the one in Manila is nothing like the waterfront hotel in Cebu. Cebu is nice and clean while in manila is dirty even the hallways smelt like cigarette smokes!

Robert R.
United States
April 24, 2014
clean, quiet, good food in the restaurant convient
clean room,good food , quiet
Excellent stay, courtious staff and good price for the money

chun L.
April 20, 2014
not clear room, slow internet
not clear room, slow internet, location

armin M.
United States
April 16, 2014
a central located hotel
location, food, staff
This hotel is really worth ,if you get a promotion ,other wise need some works in rooms.

armin M.
United States
April 16, 2014
Nice and good location
It is always nice to stay in manila pavilion,specially,if you get a promotion.

Robert T.
United States
April 15, 2014
Poor breakfast menu selection,same dishes daily.
Easy access to mall,restaurant by foot.
Poor review