arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.0
Based on 2764 reviews

Recent customer comments

Filter by traveler type
Very good



based on 2764 reviews
  • Hotel Condition/Cleanliness 6.4
  • Facilities 6.6
  • Location 7.8
  • Room Comfort/Standard 7.2
  • Service 6.6
  • Value for Money 6.8
  • Food/Dining 7.1

raymond D.
Australia
July 31, 2013
nice room, nice hotel.
rooms,bar service
stay was fine but short . only one night.casino was good. band playing in bar. good atmosphere.

JASON C.
Malaysia
July 25, 2013
Old hotel need refurbishment
nothing great
I have an unpleasant stay with Manila Pavillion. The picture shown does not reflect the real condition of the room and feel very disappointed. Probably some room is renovated but most are not? The hotel lobby and restaurant was fairly clean and decorated. But when we entered the 1st room appointed, we did not even able to put down our luggage and belonging. The room was fill with the smell of mold and the air and room carpet felt moist. The room probably have no ventilation for a while. The wall is old with stain. We quickly get out to request to change room. The 2nd room was better but still not satisfactory as per picture have shown. Same decoration as the 1st old room without the heavy mold-smell. The room is not clean either. decoration is old and wear. Breakfast is acceptable. There are plenty of better hotel to stay in Manila which we did on our 3rd night. I am glad that we get another hotel on our last night stay in Manila.

Dennis M.
Philippines
July 25, 2013
The hotel is good but the charge is expensive
room, location, casino
Confirmation for Booking ID # 33316329 This is refer to my booking and my payment for my friends from Hong Kong and visited me in Philippines. I am a frequently customer of Agoda. I used your company to reserve a lot of domestic booking and there is no problem When I check out today. I check the hotel rate and found out that the room we are staying is 4200 pesos per day for 2 persons with free breakfast. Total amount for three days should be 25200 pesos (for three days with 2 room) with breakfast Your charge to us is 38819.92 which your company debited to my credit card and without breakfast the different is 13,619.92 and also 4 persons breakfast for 3 days. I have many times used your company and your rate is similar to the hotel rate but this time is 50% higher than their walk in rate without breakfast. I think there is some misunderstanding here or mistake in your price I hope you can give me a good explanation. confirmation booking number 33316329 Dear Angie Lau Ching Yee, Your booking with Agoda is confirmed and complete. Please present either an electronic or paper copy of your hotel voucher upon check-in. If you experience problems downloading or opening the voucher. Please click here to install Adobe Reader. Booking Information Lead Guest: Angie Lau Ching Yee Hotel Name: Manila Pavilion Hotel & Casino Address: United Nations Avenue, Corner Ma. Orosa Str Area / City / Country: Ermita/Manila/Philippines Arrival Date: July 19, 2013 Departure Date: July 22, 2013 No. of Nights: 3 No. of Rooms: 2 Max Occupancy: 4 Breakfast: Not Included Room Type: Deluxe Room Only - Newly renovated (With Wifi) Special Notes: All special requests are subject to availability upon arrival. Total / Room Charge: USD 896.94 Redeemed Rewards Points: USD 0 (Redeemed Points: 0) Total Due / Charge to Credit Card: PHP 38,819.92 (USD 896.94) ( Accrued Points: 17939 )

Tan F.
Singapore
July 23, 2013
Ok, but need some improvements
lobby staff/main door staff very helpful and cheerful, clean and well-located.
Though the room was just renovated, the bed seem to be a recycled one. Very soft and unfortunately had bed bugs.Otherwise, the stay was pleasant and comfortable.

Tom R.
United States
July 22, 2013
Very clean and comfortable hotel.
Near to US Embassy. Room was big, clean and comfortable. Good food.
A great stay. We got to stay in one of the recently remodeled rooms, which was very clean and comfortable. The staff were not particularly friendly, but not rude either.

Robert E.
Australia
July 20, 2013
A very good hotel
Attentive staff, clean room
I enjoy the casino. I like to play there it is a very good idea.

leah M.
Philippines
July 18, 2013
quite expensive
location & shopping
enjoy especially with my kids but by the time we checked in lots of people due to peak period.

Edilberto R.
Philippines
July 17, 2013
Comfortable and convenient.
Good renovated rooms, casino within the premises, accessible.
I was there to attend a convention in a nearby center. It was cheaper than other five-star hotels in the city but comparable in terms of comfort and location. I was disappointed though about the size of the fitness center- very small for a hotel of this size, with not even a single treadmill!

cris C.
United States
July 13, 2013
fun-filled, nice and newly renovated room
location, renovated room, friendly staff
I was surprised when i walked into my room compared with my last visit. The hotel put me in the newly renovated room and gave me the feeling 'shock and awe" as if I was in a brand new hotel. I like it so much and so i extended for an extra day. I was told the hotel is not finish renovating, imagine when all renovations are complete, would probably will have a new look. But for value, I would say I got more than I bargained for a new room. I love the friendly staff, the location, near shopping malls and national park. Would return again and would recommend to friends and relatives to stay @ MPH&C during their next visit in the Phils.

Joselito G.
Philippines
July 11, 2013
need to rehabilitate aircon units
confort .. good breafast.. fun in casinos
Aircon units disappointed our stay... on the contrary i would said .. We enjoyed the confort,nice design of the hotel, and the hotel staff are all superb.. Thank you!