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Very good 7.0
Based on 2744 reviews

Agoda Verified Reviews

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Very good



based on 2744 reviews
  • Hotel Condition/Cleanliness 6.4
  • Facilities 6.6
  • Location 7.8
  • Room Comfort/Standard 7.2
  • Service 6.6
  • Value for Money 6.8
  • Food/Dining 7.1

7.3 GINA C.
Philippines
January 04, 2013
very convenient location
Well-appointed rooms. Air-con and TV set was up to par wd 3-star hotels, concierge were very very nice and courteous, location is really great!
We had a great time at the new year countdown at the lobby of the hotel!

6.3 Jamielen L.
Philippines
January 04, 2013
Old hotel
Good Buffet Dinner
Staying in this hotel reminds me of staying in a really old hotel around the area. The rooms needs to be updated. Although it is old the rooms are clean. The staff was nice. There are times when we arrived back at the hotel and the Guard was not on his post. This should also be improved.

8 Virginia M.
Philippines
January 03, 2013
Nice Hotel
Accessible to all (shopping mall, theme park, transportation)
Have no comments except that they no longer provide a shower cap.

9.3 Kimberly T.
January 03, 2013
tried and tested hotel
great breakfast buffet, nice staff
We [my family and I] usually stay at the Manila Pavilion during the holidays because it's very comfortable. Its location is very convenient because it's near the mall and the LRT 1 line. The breakfast buffet is also very good and the staff are very nice. The only problem is that some floors are under construction so it can be a little noisy. But it will supposedly be relaunched in March 2013 so that's good.

9.3 Kimberly T.
January 03, 2013
tried and tested hotel
great breakfast buffet, nice staff
We [my family and I] usually stay at the Manila Pavilion during the holidays because it's very comfortable. Its location is very convenient because it's near the mall and the LRT 1 line. The breakfast buffet is also very good and the staff are very nice. The only problem is that some floors are under construction so it can be a little noisy. But it will supposedly be relaunched in March 2013 so that's good.

9.3 Kimberly T.
January 03, 2013
tried and tested hotel
great breakfast buffet, nice staff
We [my family and I] usually stay at the Manila Pavilion during the holidays because it's very comfortable. Its location is very convenient because it's near the mall and the LRT 1 line. The breakfast buffet is also very good and the staff are very nice. The only problem is that some floors are under construction so it can be a little noisy. But it will supposedly be relaunched in March 2013 so that's good.

9 CHARBEL G.
Lithuania
January 02, 2013
great location
nice staff
Check in was quick, Front office staff very efficient Bell service very good. Room was a dissappointment, very poor maintenance both engineering and housekeeping, the wires bedind the bedside table are definitely an eyesore if not fire hazzard, well nothing untoward happen, but the last string was the towels, really old stained towels were set in the rooms, I wonder if the HK supervisor of the Hotel Housekeeper had a change to see these items and if they expect the paying guest to use them, really felt short changed. i called the housekeeping, they seemed not being able to help and it looks like this are the only type of towels they have... Breakfast was so so, maybe because they are busy....but its chaotic, and nobody seems to be on top of anything, we came some one took our room number and we were left to see if we will sit on a dirty table or fight to get one. i can see a very undermanned, untrained batch of young crew who were not being directed. Check out was smooth...transport assistance well handled. I just hope someone in the hotel see from the guest point of view what product is being offered by the hotel...this building was once a towering glory of quality hospitality service in Manila......

9 CHARBEL G.
Lithuania
January 01, 2013
great location
proffesional very nice hotel with convenient lication
Very plessant stay nice staff. Great location. Food considerably good. Acceptable trafic, very helpufull business centre

4.7 Leandro H.
Philippines
December 31, 2012
Great entrance, disappointing rooms
good location, nice lobby, wifi Excellent Front line staff
Check in was quick, Front office staff very efficient Bell service very good. Room was a dissappointment, very poor maintenance both engineering and housekeeping, the wires bedind the bedside table are definitely an eyesore if not fire hazzard, well nothing untoward happen, but the last string was the towels, really old stained towels were set in the rooms, I wonder if the HK supervisor of the Hotel Housekeeper had a change to see these items and if they expect the paying guest to use them, really felt short changed. i called the housekeeping, they seemed not being able to help and it looks like this are the only type of towels they have... Breakfast was so so, maybe because they are busy....but its chaotic, and nobody seems to be on top of anything, we came some one took our room number and we were left to see if we will sit on a dirty table or fight to get one. i can see a very undermanned, untrained batch of young crew who were not being directed. Check out was smooth...transport assistance well handled. I just hope someone in the hotel see from the guest point of view what product is being offered by the hotel...this building was once a towering glory of quality hospitality service in Manila......

4 Brenda M.
France
December 31, 2012
Not recommended hotel
Lobby
Not satisfied at all because of humid and stinky hotel room. Not coming back and not recommending this hotel to anyone.