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Very good 7.0
Based on 2764 reviews

Recent customer comments

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Very good



based on 2764 reviews
  • Hotel Condition/Cleanliness 6.4
  • Facilities 6.6
  • Location 7.8
  • Room Comfort/Standard 7.2
  • Service 6.6
  • Value for Money 6.8
  • Food/Dining 7.1

Menachem B.
United Kingdom
August 01, 2012
Great hotel excellent service
Service
The hotel staff were very friendly and helpful. The rooms are comfortable and the food was great

Paul S.
Philippines
July 31, 2012
Great location but rooms are old
great location from offices, malls
if not for the location of my office and the mall we were supposed to go, we would not have picked manila pavilion. although the rooms are old and definitely needing some renovations (particularly the tiles of the bathroom), the bed is really big. the following should be changed: > from marble tiles of the bathroom to granite tiles maybe. > change the television sets to lcd tvs or flat screen tvs > the airconditioning is old. > the refrigerator inside needs some defrosting.

Justin I.
United States
July 31, 2012
Nice Location
Breakfast was good and service was pleasent
The rooms a decent size but they smelled of smoke. The breakfast buffet was good and one of the best parts of the hotel. Location is good and walking distance from the Robinson Mall.

ESTRELLA W.
Australia
July 31, 2012
just beautiful!
convenient, clean, big spacious room
the stay is very wholesome.we slept so good because we feel so relax and no stress at all. we are happy with the service from the valet parking, door man and the receptionist are very helpful and gave us tips to the nearest shopping mall and restaurants around the vicinity. everyone including the guest seems to be very friendly and happy.the breakfast food in the morning, though, not as good as it used to be is not so bad.the smoking room area is a big plus because my companion is a smoker. i love the idea of this place being close to the transportation, the jeepneys.it was a pleasant stay overall.

Isagani P.
Philippines
July 30, 2012
Gateway to relaxation
Polite and efficient staff
It was a very nice break from my business routine and very relaxing. I recommend this hotel.

Nikki C.
Philippines
July 26, 2012
Great Breakfast
great breakfast
The room is still the same like the first time I went to this hotel. Room is old and needs renovation. Checking in was hassle free at this hotel.. The breakfast was great but the food I ordered for room service was not. It was expensive but not so good, breakfast is even better. The buffet breakfast is only open till 10am.. Also hotel is with casino and I love it. What i don't like is that the mini bar inside the room is empty..

Nikki C.
Philippines
July 26, 2012
hotel is with casino
hotel is with casino
Hotel is very near to Robinson's Place Manila. You may walk or just pay about Php50.00 for a cab ride. Although I have been to this hotel several times, I was charged for my 30 minute late check out for Php1000.00 and it was charged to my deposit upon check in.. They are not considerate so you should check out on time.. During my last night stay, the room was not cleaned. It was the same when I left the room.. But the buffet breakfast just make your stay worth of your money but not my Php1000.00 charged for 30 minutes late check out.. They did not even clean the room during my last stay..

JUN F.
United States
July 26, 2012
Lovely Hotel
Great location
It was a relaxing stay the only problem was the leak in the Bathroom from the A/C exhaust. The bathroom floor was always wet during my four nights stay. They tried to fix it but it was never fix. The carpet needs cleaning.

MICHAEL B.
Philippines
July 26, 2012
nice hotel at affordable rates
hotel room is nice
we had a great time staying at the hotel, attendants are accommodating and breakfast is good same as the server's service.

Soo K.
Singapore
July 25, 2012
The Hotel is good nice and safe.
The hotel services at the Front Deck and the Bell Services is good and helpful.
the manila pavillion hote is located at a very good location that is near to robinson mall and nearby resturants and other services like bars, pub and massage. every things about the hotel is good, only one major comments on the breakfast. the breakfast is good choices and the replacement of the foods is very very slow and the services crews is not so attentives and they response very slow. this area need alot of improvement. the security of the hotel is very good and friendly and you can felt safe in the hotel. the hotel is also need to the business district it is only a taxi ride to makati and fort bonifacio area. room service need to put in more newer tower for face and body and the rest is fine.