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2015
Very good 8.0
Based on 3718 reviews

Recent customer comments

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Very good



based on 3718 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.0
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.6
  • Food/Dining 7.3

gerhard V.
Germany
December 20, 2015
too expensive For just the Same old Phil standard
Lage zur Mall of Asia
ein typisches, abgewohntes Philipinnisches Standardhotel. Beispiel: bei zudrehen der Dusche hat sich der Hahn gelöst, so dass das Wasser immer weiterlief. Die Rezeption wurde umgehend telefonisch informiert aber nach 30 min war noch immer keiner da.... ohne Fruehstück und 200 Peso extra fürs wifi, zimmerpreis 4000. viel zu teuer .

Sandra M.
Australia
December 19, 2015
Good Accommodation and Good Location
Location, Staff, Food
It was a relaxing stay at Microtel. The pool was beneficial.

Dulce D.
United States
December 18, 2015
Great location
Good: location,staff, especially Christopher the restaurant supervisor in the morning. He is amazing at dealing with people. It's a basic three star hotel and their location is their best asset.
Location and their staff is what makes them a good hotel except for this one policy that doesn't make sense to must people. For future guests... DO NOT WEAR SLEEVELESS SHIRT at the breakfast buffet. They will make you go back to your room and change. But please don't get upset with the staff as they are not the one who made this rule it's the owner. I think they would've had more guests if it weren't for this rule, really it's very annoying. One more thing to take note, they wrote in their room flier that breakfast is complementary, this is not true because you need to choose and pay for breakfast when booking so it is not "complementary."

RAQUEL H.
United States
December 18, 2015
Customer service is great and that's why I always.
Staff: treat me like a valued customer so I keep coming back; they also remember me as returning customer. Food are great and they will try their best to cook my order.
Staff: treat me like a valued customer so I keep coming back; they also remember me as returning customer. Food are great and they will try their best to cook my order.i was originally booked 2 days/ 2q bed; but i had to book a suite room and leave Bicol a day early due to unexpected typhoon with my family. The staff let me keep the suite without extra charge to avoid any hazzles in my part. This kindness made me able to stay with my family for two days before they go back to thier respected countries and my sisters convinced to make Microtel (near MOA) their hotel to stay for their next Philippines visit. Great job and keep up the great work!

RAQUEL H.
United States
December 18, 2015
Excellent customer service
Staff, service and food
Microtel in MOA staff are great. They provide excellent service from accomodation and food. This hotel is also located near MOA where your kids even adult will never get bored, there's a lot to do and see. I highy recommed this hotel to all ny friends in The US.

RAQUEL H.
United States
December 18, 2015
Great staff, excellent accomodation
Staff are friendly, very accomodating and food are great!
I had a two day reservation two queen bed, Due to unexpexted typhoon (Dec 14) My sisters and I left Legadpi to Manila a day early. I had to get a suite at Microtel to accomodate my family. The staff are very accomodating to let me stay at the suite without extra charge to prevent sny hazzles of transferring my luggages. Because of this kindness, imwas able to spend two more days with my family before we go back to our country of destination. Because of this kindness, my sisters who live in NZ will now stay in Microtel everytime they visit Philippines.

Nathan G.
United States
December 17, 2015
good stay
location, location, location
We had a good time.

Aljoy A.
Philippines
December 13, 2015
Location wise
Best choice, if you have an event in SMX, Roof deck view is fantastic, comfy beds
Overall we have achieved the convinience we were seeking in booking a hotel. The room has enough space, hotel staffs fairly delivered all our requests. Shuttle service are available to drop guests around MOA. Breakfast has variety of traditional filipino and american, salad bars, fruits and pastries. Nothing special though, everything is commonly cooked but i did get full. Just want to suggest, please add enough people at the reception to avoid guests to lining up waiting on a queue. We have actually booked for 2 rooms. However one of the rooms is interconnected to other room occupied by other guest, it would have been better if we we're on the 2 connected room because we ended up having the other guests complaining about our noise late after midnight.

Steven T.
Philippines
December 13, 2015
My stay at microtel
Location
Fine but I wish there's promo price so I can bring my family next time

larry M.
United States
December 13, 2015
my language is PILIPINO .YOU PUT THIS OR GRADE 0
COURTEOUS PERSONEL AS EXPECTED OF FILIPINOS
NOT GOOD IF YOU DONT INCLUDE PILIPINO OR TAGALOG IN SELECT THE LANGUAGE.YOU HAVE THREE CHINESE LANGUAGES THERE. WHATS WRONG WITH YOU? I FEEL DISCRIMANATED IN MY OWN NATIVE COUNTRY.IF YOU ARE THIS DISCREMATORY GET OUT OF THERE! I HAVE TO SELECT ENGLISH TO COMPLETE THIS. I NEED AN ANSWER