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Excellent 8.5
Based on 2516 reviews

Recent customer comments

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Excellent



based on 2516 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 9.4
  • Room Comfort/Standard 8.6
  • Staff Performance 8.4
  • Value for Money 7.8
  • Food/Dining 8.0

10 Jeffrey D.
United States
April 22, 2015
makati
location clean and comfortable
It's perfect place to stay highly recommended

10 SAMINDERPAUL S.
Singapore
April 20, 2015
Hyatt Perth
Location, Bar, Staff

9.7 Walter L.
United States
April 19, 2015
Family, friend and business hotel
Staff, Location and Accommadation are the best!
I stay here so frequently that I can't say I enjoy this hotel enough. The kids love the place, excellent location, excellent facilities and well managed facility, personable staff.

9.7 Walter L.
United States
April 19, 2015
Back Again.
Staff, Location and accomadations are great!
Friendly and attentive staff, Have been a returning guest since 1999.

9.7 Walter L.
United States
April 19, 2015
Back Again!
Staff, Location and Accomadations are the best!
Staff always remembers me and greets me. I feel comfortable staying at this hotel and the kids really love it.

9.3 Walter L.
United States
April 19, 2015
Back again!
Staff, Location and Accomadations are excellent!
The staff are best. They greet you and make you feel at home. Especially appreciate the efforts the hotel made in helping me recover my luggage that that did not make the plane I arrived on.

6.7 Leon L.
Australia
April 19, 2015
Best location and worse service
Location
It took 40 minutes to check in only to find out that when I open the door to my room the previous customer was still inside trying to get dressed.The staff apologised blaming a "system issue" for the mishap and they alocated another room for me. The new room was kind of renovated but the vanity in the bathroom was pealing off and later on I discovered that the toilet was blocked. The hotel apologised again with a plate of three apples and a letter.I will never return to this hotel.There are better places in Makati with better service.

9.7 Christopher Y.
Australia
April 18, 2015
Close to everything
close to greenbelt, Very high standard in accommodation, Outstanding service
Keep coming back here because of high standard & good value available online. Upgraded at small extra cost including breakfast, hard to resist

8 Jan K.
Netherlands
April 17, 2015
Hotel located in shopping/restaurant district
location, location, location
We had a pleasant stay. Hotel is opposite entrance to greenbelt3 which makes it perfect located for shopping and diner/night life.

9.3 Colin L.
United Kingdom
April 17, 2015
New world repeat guest
location room staff