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Recent customer comments

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based on 2529 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.2
  • Location 9.4
  • Room Comfort/Standard 8.6
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 8.0

gregory E.
United States
February 16, 2016
just very nice all around
location, food, cofort
all around very very nice, from good internet to good food and friendly, all around very nice

Alan M.
February 16, 2016
Nice Hotel Good Location
Location, clean, staff
Nice hotel in good location but too expensive.

Travis W.
United States
February 14, 2016
Best bang for the buck
Have stayed at all the best hotels in Manila many times. You will not currently find a better value than the New World

Neoh L.
February 13, 2016
New World Makati Hotel , Makati Phillippine
Truly New World Hotel in excellent location .. just walk across the road you can find best Food .. Shopping with all Top Brand available Hotel Staff and Service excellent Save time and cost

Breton J.
February 12, 2016
Great stay
Perfect location, helpful staff and great rooms. Awesome hotel.

Virgile B.
February 10, 2016
Good Location but a bit expensive for what it is.
Renovated room is starting to look old and bathroom was not as clean as it should be (various marks on shower door and chromes) and noisy air-con - air when arriving felt quite damp and first impression is that the room had not been accessed in a while. In room breakfast was unremarkable. Staff at the check-in counter smiley and positive but trying too hard to sell upgrades and expensive "executive" breakfast at 66US$ each (?!). Might return for the location but there are plenty other options nearby.

teruhisa I.
February 04, 2016
Good Hotel but too expensibve
Good location and good room and facilities but too expensive

Vinny N.
United States
February 04, 2016
Value for money but need a few detailing
Staff, location, cleanliness is top notch
Good overall for bus@ess trip. But quite a messy mix up between Agoda definition of premier vs hotel booking. Booked premier on Agoda because on hotel website says that it comes with lounge access. No it don't come with it. Several Staff took awhile to figure it out. And when extending the room, was told by staff to book premier again and it will include lounge access. Of course it didn't come with access after. Frustration, frustration, frustration.

Ben H.
February 01, 2016
Convenience, Great Customer Service and Comfort
GREAT! Can't ask for anything better!

Ma. P.
February 01, 2016
Buffet breakfast was good, staff was really friendly, fast Internet connection in room
Really good, but too bad we did not get to enjoy swimming because the water was too cold. Buffet breakfast was great because of variety & quality of food.