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Very good 7.7
Based on 1706 reviews

Recent customer comments

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Very good



based on 1706 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.3
  • Location 8.4
  • Room Comfort/Standard 8.1
  • Service 7.8
  • Value for Money 7.7
  • Food/Dining 6.6

Tenny T.
Hong Kong
December 07, 2014
Good value
Good value, good breakfast, good location
This hotel was ok for single traveller like me. And I'll keep stay at this hotel for my next trip

Jean-Yves D.
France
November 18, 2014
A correct hotel in Malate area
Location is convenient, room is correct, staff is friendly
This was my first stay at Pearl Garden and there was no bad surprise. Staff was friendly when I checked-in; the room was OK; the wifi wasn't working when I first connected but after a call to the reception that was quickly fixed by rebooting the router, one staff came to the room to check that it was working properly. The surrounding of the hotel is quite exotic and you can call it a red light district. 200m from the hotel there is a big shopping center where non-aventurous travelers can find global brands which I won't name.

Mario L.
Portugal
November 06, 2014
My last stay and never back again to this hotel.
Location only
I stay many times in this Hotel before, but I should report this incredible two situations. The penultimate time that I stay there, I spend few days there, and in the last day ,I need to check-in my flight, then ask to print my boarding pass( one page only), and after spend more than 300.00 euros, they charge me 40.00 PHP ,that means about 0.60 euro cents.Is not a question of the amount,is the attitude, not nice. During my last stay last month ,when I was made the check out, that allways that a lot of time, after more than 10 minuts, the girl informed me that the bed sheet was torn....!!!!and they should charge me 1.200.00PHP......!!!!!! I was completed surprised,because I don´t see and torn when I was in my bed. For the behavior of the two employers, the reception girl and the housekeeper man, they want to make belive me that I made that . I was so boring with that situation, because I feel that they create that situation just to try to get few money easly. I was so angry ,that I start to speak up, and saying that I will call the police. Immediatly the conduct change ,and saying that sorry maybe other people do that. I want to report this in order to avoid and to alert other persons who will stay at this Hotel. For me, it was the last time, because I can´t accepte things like that.

Justin I.
United States
November 01, 2014
Pearl Garden
Walking Distance from Robinson Mall, Friendly Staff, & Reasonable Price
So first off, this hotel is old and looks like its under construction. The Hotel was clean and the rooms were decent. This hotel was chosen because it was walking distance from the Robinson Mall, where you can go for good shopping and great food. The staff was very friendly and accommodating.

Charlene B.
Australia
October 25, 2014
Second time back!
Location, value, comfort
Second time back to Pearl Garden and will definitely stay there again! Staff were always helpful and friendly, room was comfortable and clean, the location is perfect as you are close to Robinsons and Mall of Asia for those who want to shop.

APIRAK C.
Thailand
October 24, 2014
Best Location
It's the best location to stay at Manila.
I hate tabacco smell in my room.

HIDEKI N.
Japan
October 09, 2014
good hotel
small hotel but clearn room and kindly all staffs. also can be relax
very good for tourist. relax and sleep well. if problem ? not avairrable car parking.

Mark B.
Canada
October 06, 2014
Comfortable stay in Manila
King size bed, location and room size
I was asked to deposit 2000 pesos even though all the other hotels here ask for 1000 pesos to deposit for the mini bar. I refused to pay 200 and the emptied the mini bar. I was asked to wait 30 minutes in the lobby for them to decide. The lobby was getting repainted, the smell of paint and turpentine was overwelming it was making me ill. This hotel has nice rooms but the staff are not good.

masami I.
Japan
September 29, 2014
Impression
A location is good

ALAN W.
Australia
September 10, 2014
Value for money
Location, staff, room size
Generally very good. The staff were always very friendly and helpful. Breakfast was not always to my taste as I would have preferred more variety of cereals. At other times though the quality and prices in the restaurant were very good. The deluxe king size room on the 6th floor was good. The size and facilities were excellent for the price paid. The linen on the bed was always clean and fresh. The hotel is only a very short walk from Robinsons Plaza which is an excellent shopping centre. Overall a very good stay and value for money.