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Very good 7.6
Based on 1489 reviews

Recent customer comments

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Very good



based on 1489 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.0
  • Location 8.1
  • Room Comfort/Standard 7.8
  • Staff Performance 7.4
  • Value for Money 7.7
  • Food/Dining 6.7

6.3 Gordon M.
Australia
April 13, 2014
Very brief overnight stay
Fairly central location, helpful staff, clean room
This is a very compact hotel. Staff were friendly and helpful but required a photocopy of our passports before letting us in (never had that before - is that normal)? Our 'Superior' room on the third floor was clean but small, with no windows. The only ventilation in our room was an exhaust fan in the small en-suite which had the effect of sucking cigarette smoky air in from the lobby outside the room where smokers waited for lifts. This made the room feel quite stuffy.

7.3 Wai L.
United Kingdom
April 07, 2014
Good value for money
all essential items are available in room, Friendly and efficient staff, centrally located and next to a large Mall

8.3 Taichiro H.
Japan
April 06, 2014
Quiet stay in a small business hotel in Mlate
Quick services, good location and friendly staffs
Stay at Pearl Lane satisfied me again and staffs at reception and security provided the same level of services with my business partners as well. But quality of breakfast and taste of coffee offered at restaurant is not so good. Also internet connection is unstable always and it irritated us so much.

8 Taichiro H.
Japan
April 06, 2014
Small clean hotel in Malate
Attendable staffs, quiet room and good location in city center
Friendly staffs welcomed me well and assigned me a room quickly for me upon checking in. Location is excellent to dine at nearby restaurants and shop at stores in Robinsons shopping mall in a walking distance. It's relatively quiet because it's a bit far from busy district in Malate but hard to find empty taxies sometimes.

8.3 hanspeter G.
Switzerland
April 06, 2014
in all terms agreable
its calm, near to big Robinsons mall, walking distance to nice Harbour View Restaurant at the Manila Bay, big room for good prize
in all means agreable, except the aircon that is the old type like in many places and thus too loud

9.3 Kevin M.
United States
April 06, 2014
Hidden gem in the middle of Malate
Room comfort, Location, and Price
Shabby exterior doesn't prepare you for a lovely hotel experience inside. Rooms were top notch, extremely comfortable. Staff provided excellent and highly professional service. Even the buffet breakfast was a pleasant surprise. Choices were limited but quality was very high by local standards. Can't beat the location, just a couple of blocks from the front entrance to Robinson's Mall. Surroundings not quite as seedy as the typical Malate girlie bar theme. Light rail is very walkable, even in Manila climate. Price is fair. Highly recommended.

6.7 Gisela R.
Philippines
April 04, 2014
it was a brief stay but memorable
nice and friendly staffs, accessible and less crowd
Fair

8.7 kok C.
Malaysia
March 24, 2014
Big room + Friendly Staff & security officers
Room clean, Great Staffs & Good location !!

6.3 Saliyanah S.
Singapore
March 13, 2014
Housekeeping was bad but location was great
Great location, friendly staff, fast check in and out
I've been coming back to this hotel since 2010. However this trip is abit disappointing as the housekeeping was really bad. Room not properly clean and no complimentary drinks upon arival n no complimentary water every morning. Location was great but i might not be coming back to this hotel. Standard have drop badly. Last Jan when i book this hotel, its still great.

6.3 Saliyanah S.
Singapore
March 13, 2014
Alittle Disappointing
Friendly staff, great location, fast check in n out
I've been coming back to this hotel since 2010. However this trip is abit disappointing as the housekeeping was really bad. Room not properly clean and no complimentary drinks upon arival n no complimentary water every morning. Location was great but i might not be coming back to this hotel. Standard have drop badly. Last Jan when i book this hotel, its still great.