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Recent customer comments

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Very good



based on 1500 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.4
  • Location 8.0
  • Room Comfort/Standard 7.8
  • Service 7.4
  • Value for Money 7.7
  • Food/Dining 6.7
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clarence Z. from Philippines
Families with young children
Stayed one night in November 2015
Nice hotel
Its closer to the shopping malls,night life,restaurants
It was good like always,i always stay there all the time with my husband,cheap,clean and staff are nice
Reviewed November 30, 2015

Kokwah C. from Malaysia
Business travelers
Stayed 3 nights in October 2015
Second stay
Cleanliness and location
This is my second stay. For the rates of the hotel, it is undoubtedly value for money. Good location with restaurants and a mega shopping mall, Robinsons, in the vicinity. Rooms are clean. My only grouse is the droning air-con unit. A wee bit noisy. Breakfast which is incorporated is simple but satisfying. Staff are cheerful and courteous. Highly recommended for budget travelers.
Reviewed October 19, 2015

siew L. from Malaysia
Couples
Stayed one night in September 2012
....
...
Nothing special
Reviewed October 14, 2015

Jason A. from United Kingdom
Families with older children
Stayed one night in September 2015
convenient place to stay
cleanliness, friendly staff, good food
I've stayed in this hotel for the fourth time now, though wifi is not that good, the room is spacious and clean; staff are friendly, courteous and helpful; good value for money; breakfast included with good food; accessible to malls and restaurants
Reviewed September 30, 2015

yee F. from Singapore
Solo travelers
Stayed 3 nights in May 2015
ok lah
$
Reviewed August 27, 2015

michael K. from United States
Solo travelers
Stayed one night in February 2015
Nice hotel
Breakfast, staff, cleanliness
One night stay. Good hotel for the night. Nice staff.
Reviewed August 09, 2015

Paul S. from United States
Business travelers
Stayed 2 nights in January 2015
very friendly staff and great location
great staff, location and value for money
There are many options to stay in Manila, so it is a compliment to the hotel that I stay there
Reviewed August 09, 2015

Paul S. from United States
Business travelers
Stayed one night in February 2015
Good location with awesome staff
Staff, location and value for money
There are many hotels in Manila, but I always go back there mainly due to the great staff
Reviewed August 08, 2015

Kokwah C. from Malaysia
Business travelers
Stayed 3 nights in July 2015
Mediocre Lane
Cheery staff and cleanliness
I normally stays with the sister hotel Pearl Garden but wanted to try the Pearl Lane since reviews were good. First of all, the Lane's rates are cheaper by about 10-15% compared to the Garden. The hotel is old and some parts needs to be refurbished to impress. Just like the Garden. Old air-con is working but noisy Both hotels are within walking distance to one another. The bathroom is a bit small with shower, toilet and wash basin squeezed into it. This is my only grouse. But the deluxe room itself is a big area. No complaint here. Cleanliness is good and this is to be commended. Breakfast is a bit poor with limited choices but the open air dining concept is refreshing. Location wise, it is situated in a quieter part of Malate where taxis are less compared to the Garden on Adriatico. No restaurants nearby but many to be found within a couple of blocks away ( 10-20 minutes or more walking distance ) Robinson Place, a mega shopping complex is 5 minutes walking distance and many restaurants catering to all and sundry can be found here. Compare to the Garden, good restaurants are just steps away. I still have a beef with their bath towels which are too small and have complained about it. Nothing has been done thus far. Personally, I would prefer to stay at the Garden where it is much more accessible to all things. Paying more but worth it. I wish......they have changed the towels since my last stay. I would still recommend the Lane if you prefer quietness.
Reviewed July 19, 2015

Saliyanah S. from Singapore
Couples
Stayed one night in May 2015
Its always good to be back at this hotel
Great location. Friendly staff..good wifi
This seems to be the only hotel that i keep on coming back to. Great value
Reviewed July 19, 2015