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Recent customer comments

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Very good



based on 1842 reviews
  • Hotel Condition/Cleanliness 6.6
  • Facilities 6.3
  • Location 7.4
  • Room Comfort/Standard 7.2
  • Staff Performance 6.9
  • Value for Money 7.3
  • Food/Dining 6.7

Virgilio L.
Philippines
March 30, 2016
I'm not satisfied
Faculties are not good and too old rooms

Casimiro H.
Philippines
March 22, 2016
good
comfortable rooms
Good and relaxing

LEILA C.
Brunei Darussalam
March 17, 2016
Quest comments
For me . The Hotel is not to be rated as 4★ .. need renovation & facilities are awful .. sorry

Sara M.
Germany
February 13, 2016
Don't suspect to much
The hotel looks old. In the first night we didn't get the room we booked, because there was no kingsize bedroom available. Instead of an upgrade we got an downgrade without any refund, not even an free breakfast. The stuff (beside the elevator guys) was very uninterested and unprofessional. The food in the restaurant is also not good. My salad was very old and drunken in the dressing. I got bacon instead of fresh parmesan on it, as it was written in the menu, for a vegetarian really disgusting. The margarita is with blue Curacao, what is not mentioned at the menu and which is totally wrong... The pool its ok. It's the only reason we stayed the second night.

angelito G.
United States
February 10, 2016
So so hotel except for the staff they were awesome
Food , staff personnel and location
The staff were nice but the room was not ok very old carpet water dripping from the aircon. Well at least shower has hot water

Earl G.
Philippines
February 10, 2016
best to find different 4 star hotel
Nothing
Not a place I would use again.

Earl G.
Philippines
February 10, 2016
Seen its better days
Over rated hotel that's seen its better days. Not even close to a 4 star hotel. More in the order of 2 stars. Take your own air freshener as all the fans in the bathrooms were broke.

Jonathan G.
Philippines
February 01, 2016
Excellent Location, could be better
Location, Staff, Pool
Stayed at their Junior Suite, the first room that we were given was dripping (aircon) but the staff were kind enough to have us transferred to another suite. The room was spacious but it had a funny smell (old furniture perhaps?) and my biggest concern was the lighting, there weren't too much lights and at night it gets too dark in the room. What we (my kids mostly) enjoyed was the pool and its comfortable location which was near malls and establishments. I do hope they improve on this because they have lots of potential since hey are in the heart of Manila.

Kathleen V.
Philippines
January 29, 2016
good enough
you get your money's worth so i'd say it was just right enough for what i paid for

Wade C.
United States
January 16, 2016
WayneC
location, price,roomy
friendly staff, very big room to compare to other hotel in the area, good location close to everything you want to do in Manila, train station is downstairs.lot restaurant in the area