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Peninsula Hotel, Manila

Peninsula Hotel, Manila
Rating:

Number of rooms: 497

Location: Makati

Address: Corner of Ayala And Makati Avenues Makati City, Manila, Philippines

Customer Reviews

6/1/09- A Consistently Grand Experience Guest Rating: 10

vincent V.

United States

Solo Traveler

Date of Stay: 04 Jun 2009

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10

I am happy to note that the breakfast is again served in the Entrance Foyer versus a small restaurant as on a previous stay. Consistently a grand experience with courtesey, sincere smiles and service always available.

It is always difficult to find a flaw in this hotel, there is actually no flaw but a request. This hotel has one on the biggest bathrooms and tubs available and I would love to have some bubble bath for the bath tub. This would truly provide a luxurious experience.

I work for the USA hotel industry, and have stayed at this hotel every time I come to Manila, It is truly one of the if not the best lodging/ hotel facility in Manila that you can pay for.. forget all the others!... this hotel has 1st Class, service, amenities, security and all that you wish for can be provided.

Shopping Tip : In terms of shopping opportunities, Glorietta and Greenbelt malls are within a 10 min walking distance and they provide all levels of shopping experiences, from economy dept. stores to the most elite shops available in the Philippines, no need to stay any where else.

superb vacation Guest Rating: 10

kam C.

Canada

Solo Traveler

Date of Stay: 26 Feb 2009

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10

i been thought many place but this is the 5 star hotel which i alway love to stay and spend money

None

services are excellence ....love it

A Few Days in Makati (Peninsula) Guest Rating: 8.7

harry W.

United States

Couple

Date of Stay: 11 Jan 2009

 Value for Money: 6/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 6/10
 Food/Dining: 10/10

Staff service is well beyond the norm.

The building is old and shower plumbing reflects that on occasion.

The Peninsula in Manila has service standards equal to those found anywhere. Excellent restaurants. While rooms have been refurbished over the years, you can't refurbish plumbing and air con systems which do not meet the standard of new hotels. Overall, a pleasant stay.

Shopping Tip : The Glorietta Mall complex across the street offers every type of boutique, department store, and restaurant imaginable. Use the underground walkways to cross the streets.

One of the top two places to stay in Makati Guest Rating: 7.7

curt L.

United States of America

Couple

Date of Stay: 05 Oct 2008

 Value for Money: 4/10
 Location: 6/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 6/10

Clean, newly renovated, luxurious, great service, nice swimming pool.

Very costly in comparison to area.

This is one of the top two hotels in Makati (the other is Shangri-la). The hotel is very luxurious and provides great service. The rooms are clean and newly renovated. With all these amenities, however, comes the cost. The price of the rooms and all the extra charges are very expensive for Manila. The airport transfer, restaurants, spa, and business service center is extremely costly and much more even compared to other hotels.

Shopping Tip : Cross the street (take underground walkway) to shop at the multiple malls connected together.

Stay at the Peninsula Guest Rating: 9.7

c. B.

United States of America

Business Traveler

Date of Stay: 02 Oct 2008

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10

Beautiful interior - friendliness of the staff

can't think of any

My stay at the Peninsula was most enjoyable. From the minute I arrived, I knew this would be a most enjoyable experience. There was no waiting and the staff was one of the best you could hope for. The furnishings were beautiful and the lobby was especially appealing. This 5 star hotel was truly a 6 star experience. My only regret is that I could not stay longer to enjoy all the amenities at the Peninsula. It was a wonderful trip.

Shopping Tip : Near good shopping

Peninsula Manila 09-18-08 Guest Rating: 10

vincent V.

United States of America

Solo Traveler

Date of Stay: 19 Sep 2008

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10

The Grand lobby area and restaurant, Excellent amenities ands impeccable service, Security.

1-The breakfast restaurant located next to the pool seemed cold and inconsistent with the grandness ot the rest of the hotel, may I recommend new wall paper instead of paint, wooden chairs instead of metal, and a few paintings and grand size fixtures... the food and service were adequate.2- I stayed in room 745 and although impeccable in cleanliness and fixtures (FF&E) I would appreciate your room control service system to be upgraded to include a jack to connect my Ipod. It will help the ambiance of your room. ( I can connect my Ipod to your exercise equiptment why not your room system.

I am a Director for one of the largest hotel chains in the World and I have stayed at this property 5 times and am never disappointed. It is certainly one of the most grandest and most hospitable hotels in the World. I appreciate your staffs eye contact and sincere and natural offering of assistance wherever I our my guests and family are in your hotel. My regards to your team..... VV

Shopping Tip : This property is only a mere 10 min walk from some of the most affordable shopping in Glorietta and also some of the best upscale boutique shopping available in the Phillipines just across the street.

A nice stay! Guest Rating: 8.3

wing H.

Hong Kong

Couple

Date of Stay: 27 May 2008

 Value for Money: 6/10
 Location: 8/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10
I find it a very nice hotel. Secure, good location and comfortable

Shopping Tip : It's very close to shopping centres

Excellent service, slightly old furniture Guest Rating: 7.7

frank E.

Germany

Business Traveler

Date of Stay: 30 Apr 2008

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 8/10
Walking distance to the entertainment area.

Great hotel in heart of Manila Guest Rating: 10

david C.

United Kingdom

Family with young children

Date of Stay: 17 Mar 2008

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10
A great hotel - go there!

Manila Bound Guest Rating: 8.3

richard R.

Australia

Couple

Date of Stay: 07 Mar 2008

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 6/10
Restuarants are very pricy, particularly when the cost of meals in Manila can be quite cheap.

Sightseeing/Attractions Tip : This is not really a sightseeing location, as say the Intramuros is about 30-45 minutes away. Western style shopping/eating is just over the road.

Nice and Relaxing stay Guest Rating: 8

carl N.

Philippines

Couple

Date of Stay: 15 Feb 2008

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

Near shopping complex... Friendly staffs

Nothing that I can complain

A nice hotel, near the shopping complex at the heart of Philippines business center, friendly staff, and nice place to dine in...

Back again Guest Rating: 8.3

david T.

United Kingdom

Couple

Date of Stay: 26 Dec 2007

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10
In one of the best locations in Manila.

Corporate comfort Guest Rating: 2

vartan A.

United Kingdom

Other

Date of Stay: 19 Oct 2007

 Value for Money: 2/10
 Location: 2/10
 Staff Performance: 2/10
 Hotel Condition/Cleanliness: 2/10
 Room Comfort/Standard: 2/10
 Food/Dining: 2/10
Great value for money in a Peninsula Hotel, this has to be one of the best in the Philippines.

Not worth the name Peninsula Guest Rating: 4.7

paul V.

Belgium

Couple

Date of Stay: 07 Oct 2007

 Value for Money: 4/10
 Location: 10/10
 Staff Performance: 2/10
 Hotel Condition/Cleanliness: 4/10
 Room Comfort/Standard: 4/10
 Food/Dining: 4/10
Only the lobby is nice. For the rest this hotel is not worth its name.

A bit of luxury Guest Rating: 8.3

ian T.

United Kingdom

Solo Traveler

Date of Stay: 13 Dec 2006

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 10/10
 Food/Dining: 6/10
They do make you feel a bit special here - very attentive staff



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