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Good 6.8
Based on 2511 reviews

Recent customer comments

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Good



based on 2511 reviews
  • Hotel Condition/Cleanliness 6.9
  • Facilities 6.5
  • Location 7.0
  • Room Comfort/Standard 6.9
  • Service 6.8
  • Value for Money 7.1
  • Food/Dining 6.1

Rogelio N.
Philippines
October 10, 2015
Best hotel to stay if you are traveller.
near to airport, intersection of two metrostation where you can go anywhere in Manila, breakfast included
The hotel was good and breakfast is included. The only comments are some of the rooms the airconditioning unit cannot give enough cooling. The rooms are without soundproof so you may hear people walking in the lobby. But overall the hotel is good place to stay.

Mary C.
Philippines
October 08, 2015
Fine
Pool
Fine

Albert M.
United States
October 07, 2015
fine
staff, wifi , aircon
enjoyed the pool and upper deck views , but was unhappy with 200 php for swimming for my single guest . i think it should be refunded on my next visit . the pool attendant first told us 40 php for our guest . then on our exit he charged us 200 instead of his previously stated 40 php . thank you for your cooperation . Billy Moser room 515 .

Stel B.
Philippines
October 07, 2015
Helpful People, Hotel needs renovation.
The staff, the bar.
Our stay was fine. The staff accommodated everything we needed. Whatever we needed, they promptly delivered. Breakfast was a bit dull, the same stuff, some of which were too salty. The location is not something that can be helped. But with smart planning, you can get around. we experienced some heavy rain while we were at the rooftop bar. The roof needs to be fixed. If it were not raining, i'm guessing it would have been a nice stay because it was humid, and the roof provided a nice breeze. The movies also helped to keep guests entertained. The rooms were more motel-type than anything. The rates were cheap, so it's something to be expected. But housekeeping kept our room maintained. Overall, i would visit this place again; but only because of the rooftop bar.

thomas B.
United States
October 07, 2015
CHANGES...BUT NOT FOR BETTER
IT WAS SERVICE...NOT NOW
BUYER BE WARNED...NO CURBSIDE TAXI...BELLMAN TOLD TO "PUSH" SHOGUN TAXI....HAHA...550P TO TAKE N GET U TO/FROM MALL OF ASIA ??? WHEN IT COSTS 65P EACH WAY IN YELLOW/WHITE TAXI ?? THEY WILL NOT TOUCH YOUR LUGGAGE IF YOU WANT "OUTSIDE" TAXI...I HAVE STAYED THERE 12-15TIMES...AS OF NOW ..I WILL FIND ANOTHER HOTEL...GOODBYE SHOGUN

Chih K.
Taiwan
October 07, 2015
security is all i can ask for in the hotel room
none
poor for everything

shoevert V.
Philippines
October 07, 2015
affordable..
accessible, convenient, cheap
Some front disk in-charge are not approachable..

Crescencio R.
Philippines
October 05, 2015
Coz of its location only!
Location.. Staff..then nothing else
Room is awful..forget about interior design.. Water in the faucet ia dirty its color brown.. The shower partition is damage you cannot even slide it to close the door...

paul B.
United States
October 01, 2015
Housekeeping very helpful specially for my kid
Front Desk house keeping very helpful
Nearbuy to transportion the employee very nice person and helpful specially for my kid need hot water he deliver fast thanks guys

Prasad S.
Sri Lanka
September 28, 2015
there is no any special foods for vegetarian
Cleaning, inexpensive, supportive staff
It was good, quite silent. But when I returned they charged PHP 350/- for cab charges. But If I can a metered taxi it it about PHP 150/- Therefore, Hotel transportation is expensive. Other things are almost ok comparing with rates.