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Recent customer comments

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Good



based on 2511 reviews
  • Hotel Condition/Cleanliness 6.9
  • Facilities 6.5
  • Location 7.0
  • Room Comfort/Standard 6.9
  • Service 6.8
  • Value for Money 7.1
  • Food/Dining 6.1

Reynaldo D.
Philippines
April 03, 2015
holiday trip
Good location. Parking is an advantage. Hotel is clean.
Not so good. Staff dont have sense of consideration. And a bit less of customer relataion. They totally ignore my booking request. And i paid additional to change the room. Very lousy hotel. Thank you.

Mohamad K.
Philippines
April 01, 2015
Value for money. Location is convenient.
Location, Price, Free Breakfast, fast check in
I almost always stay in Shogun Hotel everytime I visit Manila. It's location is excellent without charging as much as Kabayan Hotel which has exorbitant rates. I think this hotel is slightly underrated. The staff can be very helpful too. Since me and my wife are Muslim, I really appreciate how they were culturally sensitive to our needs especially with food. The selection of food in the buffet breakfast may not be that various, but for practical travellers like us it is an awesome convenience. The rooms are with reasonable rates. Cleanliness is neither that good nor bad. The wifi is Great most of the times. It would be more awesome if they had laundry service though. The pool is nice, albeit small. Some rooms have a scenic view of Makati.

julian H.
United Kingdom
March 30, 2015
dark and gloomy
close to mall of asai,
Standard room was shocking,small dark and gloomy could not move, no room for luggage and the the bathroom was in my view,to small and could not close the door if on the c/r...would not reccomend this room to anyone..Had free buffet breakfast but very under par did not refill the food, so not much choice... The second day was transfered to superior and felt more comfortable.. bigger room more modern shower and enjoyed our stay little better had nice beach affect on the wall...Very close to mall of asia..

Elizabeth M.
United States
March 30, 2015
For overnight stays
the room, the location and the staff
This was for an overnight stay. I'm so glad this hotel is close to the airport and the staff is very helpful. The room was quirky but it was cool and there was hot water.

Elizabeth M.
United States
March 30, 2015
Palm Trees and Sunny Days
the room, the location and the staff
It was a short stay. Just an overnight. However, it was very pleasant. The room was gaudy with cut-out palm trees and clouds and sun but the A/C worked and there was hot water. The staff was helpful in arranging a ride to the airport.

Ngan P.
Vietnam
March 29, 2015
good
good location
no

Edgar C.
Philippines
March 27, 2015
Not Bad!
The food taste good! But needs more variety... The room comfort is average... In the afternoon, the staff are playing the same music so loud that it awakens people whose having naps
Average

Michelle J.
Philippines
March 26, 2015
Food is great, hotel staff is accommodating
Accommodating, relax, comfort
Relax and comfortable

Mohammad R.
Singapore
March 26, 2015
My experience at Shogun
clean,good service and very convenient...
It's a very nice place and its worth it..

Greg S.
Australia
March 26, 2015
My review of Shogun Hotel
Location, room tariff, friendly staff
Shogun Hotel is my preferred hotel in Manila. The hotel is well located with transport at the door. The staff have always tried to accommodate me, early check-in or late check-in, never any problem.