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Very good 7.5
Based on 649 reviews

Recent customer comments

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Very good



based on 649 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.3
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Service 7.6
  • Value for Money 7.3
  • Food/Dining 6.3

Carlos I.
United States
January 25, 2015
It was a nightmare
The food was great and the staff are vey accomodating
Upon arrival, I was welcomed by a very hospitable front desk receptionist. However, when they searched for my reservation, they couldn't locate it. I waited for two hours to be checked in and when I finally got my room assignment, I was surprised to see an old smelly hotel room. I had to check 4 others to see if the condition we're the same and I finally gave up on my fourth. The amenities provided were the worst in its class. I checked out on an earlier date because I just couldn't stand how filthy and yucky the bathroom looks!!

Violeta U.
Canada
January 25, 2015
make their bed all doubles not single bed
close to everything
good

donna A.
Philippines
January 25, 2015
Food are not good
Staff are friendly
Good

Matthias O.
Germany
January 24, 2015
Oberrades
The swiss restaurant
Too expensive for this rate. Only considered as 3star hotel

GRACE R.
United States
January 21, 2015
good for a one night stay
location, food and staff
stay was excellent, food was good but a little bit overpriced for the room we stayed.

Allan T.
Australia
January 07, 2015
Excellent service
Location. Security. Services
Location exceptional as it is in the heart of makati. Excellent service from the staff especially the security personels. Food is Ok. Room a bit smelt like old linen but staff manage to freshen it up immediately upon request.

Patrick J.
Ireland
January 01, 2015
Short staffed but good location and nice hotel
Location, room size, bed
Was checked into a noisy room on the busy, main road. Was switched to a different room and had an enjoyable stay. Hotel seems to lack enough staff. Trips to the front desk usually involved a long queue to speak to someone. Restaurant was acceptable. 24 room service was prompt. Hotel was centrally located

oliver W.
United Kingdom
December 15, 2014
great staff and comfortable room
room, staff, location
great stay. wasnt charged for early check in or loss of key. would stay again for sure

Luis Z.
Australia
December 15, 2014
Business and Leisure combined
Location, comfort and facilities
Great location with the Ayala Triangle just across the road where lots of restaurants are located! The staff performance is excellent and really made my stay enjoyable. And I believe it is less than 10km from Terminal 3, that is great when needing to arrive or depart with limited time!

Albert M.
Malaysia
December 05, 2014
OK. Happy to stay there
Location. Cleaniness, Staffs
Very noisy due to the Music from the Park opposite