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Very good 7.5
Based on 645 reviews

Recent customer comments

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Very good



based on 645 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.3
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Service 7.6
  • Value for Money 7.3
  • Food/Dining 6.3

7 Kachen W.
Thailand
March 10, 2014
Central location
Location, furnished apartment,

8 David E.
Australia
February 09, 2014
Well appointed rooms quality accommodation and fri
Condition of room, great service, nice gym
Thoroughly enjoyed the amenities and very friendly staff. Will definitely return

6.3 Teng G.
Singapore
January 16, 2014
No-frills service apartment
Location, room size, service staff
Short business trip, so wanted to try something different, but not a hotel. Right next to The Peninsula, walking distance from a major network of malls, 20mins from the airport, so location's not too bad. It's a serviced apartment, so you win some, you lose some: your suite is definitely spacious, but the service is slow (3 calls for bottled water went ignored). Bathroom amenities is OK, but Internet is a real problem (HAVE TO PAY!!! and unstable... and have to use ridiculous username/password on printed sheets issued on a daily basis, if you are not a long stay customer). Fitness room is barely passable, but breakfast is just sad (the only reason you pay for it is because it's cheaper than if you were to go eat next door, and your alternative will be to walk out for about 15mins to grab a bite in the morning) Overall, just check-in, get your space, lock the doors, and do what you need to do. You won't be surprised, because it's the kind of place you want to moderate your expectations... best if you do not have any!

6.3 Reifmon M.
Philippines
December 29, 2013
Good space and perfect location
Size, Location, Security
The location is the best feature of this property and secondly the extra space you get for the price. The security personel were the best - courteous and very friendly. I was disappointed with the check in staff. I asked for a 2 bedroom upgrade and was willing to pay the extra. They had a room available but not until 5pm.So I was told that on top of the upgrade fee, I'd also need to pay half day for my current room if I wanted to check in there in the meantime. That's just absurd! It's the first time I've ever heard of something like that. So I said nevermind the upgrade or the additional business they could have gotten. I've stayed in other Somerset properties and had no issues at all. This one failed the mark for me.

8 Nobuhiko F.
Japan
December 07, 2013
Easy access to shopping and business
convenient location, easy access to shopping, business and restaulants.
This is a service apartment. Located right next to Penninsula, but cheaper. Easy access to Makati Shopping malls and business districts. In front of a park.

6.3 aashoo G.
India
December 02, 2013
not good as the place was under renovation.
location was good.
it was overall an disappointed as the hotel swimming pool was not working, the internet is not available as free, the bathroom was clean but had basic fitted amenities and there was construction going on in the hotel.

4.7 Yogender T.
India
October 20, 2013
Definitely not Ascott quality
Good location
Didn't give the feel of an Ascott property. Internet access is at exhorbitant prices Breakfast options are equivalent to a 3 star hotel lobby area Rooms appear old and worn out Agoda price is tricky as it doesn't include taxes and other charges. The special requests are not catered

8 Andy C.
Philippines
October 08, 2013
superb except from the security manager
location, large room, clean
it was superb aside from the security manager which doesnt allow visitors from 10pm onwards, we were trying to talk him out and the visitors just wanted to say HI HELLO from the people upstairs, we even told he could accompany them just to say HI and he wont even allow it. everything is good except from that part so i will totally not recommend this HOTEL especially if you're travelling from another country. Even just saying HI HELLO is not allowed.

7.7 Mark C.
Australia
September 02, 2013
Perfect location for a business trip
Location Location location

6 Kriska R.
Philippines
August 28, 2013
nice
nice, clean, elegant
nice and fun.room was clean and a large bed is so comfortable to stay. they should include the wifi in the package though.