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Recent customer comments

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Excellent



based on 974 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.1
  • Location 8.0
  • Room Comfort/Standard 8.6
  • Service 8.3
  • Value for Money 8.0
  • Food/Dining 8.0

MARTIN H.
Philippines
May 30, 2016
Great Location
great location very nice Hotel in Alabang area , will definitely stay here for the next visit, Café D'Asi Staff , food and services was great and excellent ,they also have a good buffet breakfast. Jun Hernandez

John S.
Philippines
May 26, 2016
Just OK
We run for RunRio

April B.
Philippines
May 24, 2016
my 2 nights stay
The staff were very friendly and helpful except for 1..maybe she's just having a bad day? all the amenities were good..they renovated some parts of the hotel but it didn't affect the excellence of our stay which is great. the pool looked bigger in the picture 😊 overall we loved our stay and the discounted rate provided by agoda..expect us to have more bookings in the future 😁

Monica R.
Philippines
May 24, 2016
Nightmare
Called up the hotel before booking online. Asked their staff if they have half day rate since I will be checking in at 9 am. I was informed they don't have half day rate. I asked again to make sure. The staff's name is Gilbert. He didn't even know half day rate existed. He was clueless. But at the end he told me they wouldn't charge me. So I purchased the booking online and called him immediately. Right after I purchased my booking, he informs me that they will charge me a whole day rate. Meaning he will charge me for two days instead of one. I told him, you said there was no charge at all. He said that was only for walk in customers. I was so disappointed with his lack of information. I told him I informed you very well of my situation and you made it clear that there was no charge and I would be taken in. He couldn't say anything except he didn't know the procedure when we were talking. He only found out after I bought the booking online.

Steven K.
United States
May 23, 2016
Very nice hotel just south of Manila
The facilities/room were very nice and clean. The included breakfast buffet was excellent - easily 5-star hotel (I just got back from the Shangri-La in Manila, and it was almost as good as that). It's a little far from Makati/Airport areas, but the Skyway (with extra fee) was easy to get to those places. It was not easy to get a taxi from the hotel to airport (NAIA), and I had to wait for the hotel taxi (the hotel staff said there were no taxis in the area, and as I was in a minor hurry to catch my morning flight, I didn't have time to figure out what my options were). The hotel taxi was quite expensive for the 30-minute trip (most reports say to plan for an hour), non-metered. It was an annoyance, and I think the hotel should do better to accommodate metered taxi requests. The staff were friendly, but not 5-star (I gave them 4, but I'm kind). I would definitely stay here again for the price. For 900 pesos, they upgraded the two of us to the VIP lounge, which included a VIP breakfast buffet (not the full range of downstairs, but smaller and quieter) and the happy hour drinks and buffet between 5 and 7 pm - no need to go out and pay for drinks and dinnfer, so it was a good value. I didn't have time to check out the pool or other facilities. I would definitely stay here again at this price. It was close to a 4 or 4-1/2 star experience.

ethel A.
Philippines
May 22, 2016
bellevue
Our room was clean and spacious. The staffs were nice. A great place.

JORWILL C.
Philippines
May 14, 2016
Satisfactory
Room is old

Swiss S.
Singapore
May 12, 2016
Comfortable
It was a late night and our AIRBNB host did not pick us up from the airport. Thus, we had to do a last minute booking at Bellevue. The staffs immediately flew their driver over to pick us up from the airport and made us feel at home. The swimming pool was pretty cool and my friend and I had a great time staying in this hotel and using their tours to TAAL Volcano and the downtown area!!

Charmaine E.
Philippines
May 11, 2016
Fab, Fun and Great Experience
It was so Fab, Fun and great experience during our stay, We stayed in a deluxe room at the tower wing. Rooms are unexpectedly big. I love that they have tubs in their baths. Café D’ Asie in the mezzanine floor serves the best buffet for breakfast and the hotel staff are friendly and accommodating. Surely we will come back.

Jamie L.
Singapore
May 11, 2016
The Bellevue
Elevator was under maintenance without informing and I waited for about 25mins to have a staff pick me from the 15th floor to take the staff elevator. Poor planning...