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Very good 7.9
Based on 2057 reviews

Recent customer comments

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Very good



based on 2057 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.3
  • Location 8.2
  • Room Comfort/Standard 8.2
  • Staff Performance 8.0
  • Value for Money 8.0
  • Food/Dining 7.0

9.3 Manon M.
United States
February 24, 2015
Very spacious and very clean rooms.
Our room was very spacious and tastefully Decorated. It was very clean and quite. We had a nice city view in the back on the 12 th floor. And it was just a few blocks from the Mega Mall.
Very relaxing stay . Really enjoyed the spaciousness and cleanliness of our suite. Excellent hotel to stay , especially if you need it for longer stays . I definitely would like to stay here again when I come back to Manila and would highly recommend it to friends as well.

7.7 Sandra L.
United Kingdom
February 22, 2015
Good location for business in Pasig Ortigas area
Good location, excellent security, pleasant pool
This hotel has recently had a facelift and is now far better than before. I would rate it between 3 & 4 star as it doesn't quite hit the full 4 star category in my opinion. Having said that I was upgraded to a one bedroom suite which was very comfortable and well appointed if you need to do some work - which I did. Room service was prompt and the food was served hot. The dining room and bar are a bit on the bleak side, but the menu is reasonable and the food was better than I expected. Security is unbelievable! I counted no fewer than 8 staff around the entrance, which makes me more nervous than feeling safe - why so many? Pool is indoors and warm and the very hot jacuzzi is wonderful to ease the aches of travel. All in all a very pleasant experience and I will go there again if I have business in the Pasig Ortigas area.

9.3 RICHARD E.
Philippines
February 19, 2015
Great Location & Helpful staffs
Huge suites room , good staff and great location
Will stay again and again here

7.7 Sandra L.
United Kingdom
February 19, 2015
Good 3+ star accommodation recently refurbished
Location is good if you have business in the Pasig/Ortigas area and it is well placed for MegaMall. Swimming pool and jacuzzi were very welcome.
I was kindly upgraded to a one room suite, but in the future I would pay the extra for the huge difference. This hotel has recently been refurbished and it is now far better than before, but having said that I think that 4 stars is pushing it. The restaurant is fairly cold and impersonal but the food is reasonable. The bedroom is huge and the bed very comfortable. TVs in both sitting and bed rooms. Good sized bathroom with all the amenities. The swimming pool is pleasantly warm and the jazuzzi is very welcoming. Sauna was not hot when I wanted to use it.

8.7 salmo R.
United States
February 19, 2015
Great service
Cleanliness/ friendly staffs/ services

10 Jocelyn D.
United States
February 18, 2015
Decent hotel
Excellent staff. Excellent staff. Excellent staff especially Mhel of Front Desk.
Will stay again.

9.3 Gillian S.
Philippines
February 15, 2015
Staycation
Cleanliness, bed, tub
Very relaxing

8.7 Arthur F.
Canada
February 13, 2015
Great Accommodation and great location
Location, very clean, secured
My 4 days stay was excellent! have no complain. Close to transport, shopping and other amenities

9 Alfred M.
United States
February 11, 2015
Good hotel
Location. Price. View.

5 Anthony A.
United States
February 10, 2015
Poor Customer Service
location
food selection is limited. Servers are slow. Other needs from regular hotel staff are very slow or they forget. room not cleaned until late.